Coordinator, Prep

5 months ago

Burlington, Canada College of Immigration and Citizenship Consultants Full time

**_Pour la version française, faites défiler vers le bas_**

**About the College of Immigration and Citizenship Consultants (the College)**

The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the _College of Immigration and Citizenship Consultants Act _(Canada). The College sets and enforces the licensing, education and ethical standards of the profession in the public interest.

**Industry**

Self-Regulatory Organization (SRO)

**Position**

**JOB TITLE: Coordinator, PREP**

Department: Professional Standards, Research, Education and Policy

Reports to: Supervisor, Administration (PREP)

Language Requirement: English

Location: Canada

Classification: Permanent

**Why join us?**

**How will this role support our team?**

**Responsibilities Include (but are not limited to)**
- Receive and process program forms and submissions for accuracy and completeness of required information and follow up with applicants on missing documents and/or incomplete files.
- Respond to program-related inquiries to provide information and updates and escalate to Supervisor as needed.
- Create and communicate program calendars and session schedules in collaboration with Instructors, Supervisor and other stakeholders.
- Maintain the Department’s program-specific databases, including developing user guides and workflow processes.

**This role will support our team by providing**
- Time management and prioritization skills to manage conflicting demands and commitments.
- Organizational skills and attention to detail to keep track of administrative processes for the Department and ensure accuracy and completeness of documentation.
- Flexibility to work in a fast-paced changing environment as a collaborative team player who demonstrates initiative.

**Required Education and Experience**
- College Diploma.
- 1 to 3 years of experience working in an administrative field.
- Experience in data maintenance, reporting and spreadsheets to provide cyclical and ad-hoc metrics supporting analysis, including trending, forecasting and identification of sub-groups.
- Bilingual in English and French (preferred).

**What We Offer**
- The College hires and onboards 100% remotely
- The opportunity to protect the public interest within the immigration and citizenship sector
- A culture of transparency, where team members are involved in important conversations
- Full health benefits from day one for you and your family
- Access to the Employee and Family Assistance program
- RRSP match

**How to Apply**

Click here to upload your resume and brief cover letter indicating why you feel you are fit for this role.

While we thank all applicants for their interest, only those identified for further consideration will be contacted.

**À propos du Collège des consultants en immigration et en citoyenneté (le Collège)**

**Secteur**

Organisme d’autoréglementation (OAR)

**Poste**

**TITRE DE POSTE : Coordonnateur.trice, NREP**

Service : Normes professionnelles, recherche, éducation et politiques

Supérieur immédiat : Superviseure, administration (NREP)

Exigences linguistiques : Anglais

Lieu : Canada

Classification : Poste permanent

**Pourquoi vous joindre à nous?**

**De quelle façon ce rôle soutiendra-t-il notre équipe?**

Le titulaire du poste fournira de l’appui aux programmes et du soutien administratif en vue de mettre en œuvre et d’administrer les programmes et les initiatives en plus de prendre part à leur évaluation. Cela inclut le traitement des demandes et des inscriptions aux programmes de formation, la gestion des dossiers et des documents dans les bases de données propres aux programmes, et la communication avec les titulaires de permis et les parties prenantes sur les questions liées aux programmes et aux autres projets et initiatives du service.

**Les responsabilités comprennent les éléments suivants (sans toutefois s’y limiter)**
- Traiter les demandes et les inscriptions aux programmes de formation soumises en ligne.
- Répondre aux demandes de renseignements sur les programmes en vue de fournir de l’information et des mises à jour et acheminer ces demandes à la superviseure, au besoin.
- Établir des calendriers pour les programmes et les séances en collaboration avec les formateurs, la superviseure et d’autres parties prenantes et les transmettre.
- Tenir à jour les bases de données propres aux programmes du service ce qui comprend l’élaboration des guides d’utilisateur et des processus pour les flux de travaux.

**Ce rôle soutiendra notre équipe en y apportant les éléments suivants**
- Aptitudes pour la gestion du temps et l’établissement des priorités afin de gérer des demandes et des engagements conflictuels
- Aptitudes organisationnelles et minutie permettant d’assurer

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