Intermediate Help Desk Specialist

**Position**: Help Desk Specialist **Client**: Federal government client **Location**:Onsite - (200 Place du Portages, Gatineau) **Duration**: 1 year initial + 1 year extension **Security Clearance**: Federal Government Secret Clearance **Language**: English/French (FULLY BILINGUAL) **Background**: Our federal government client within a government...

Myticas Consulting is a leading provider of IT services, and we are seeking a seasoned Help Desk Operations Manager to join our team. As a key member of our Service Desk Operations team, you will be responsible for managing the day-to-day operations of our help desk, including resolving technical issues and providing exceptional customer service.About the...

Reporting to the Director of IT, the Help Desk Support Specialist provides phone-based technical assistance to end users, troubleshooting issues related to hardware, software, and network systems. You will be responsible for efficiently resolving customer queries, ensuring a high level of customer satisfaction, and escalating more complex issues to the...

Compensation Grade: Grade 2 **Job Description**: About the job Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and...

About Klick HealthKlick is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. We're one of the country's Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Millennials, and Today's Youth. Whether you're a current student or a new graduate, Klick is a...

About the PositionWe are looking for a Help Desk Expert to join our team at BriteSky Technologies. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our employees, ensuring they have a seamless experience with our systems.In this role, you will work closely with our Infrastructure Team to troubleshoot and...

Job Summary As a core member of the Ottawa Fertility Centre’s (OFC) team, the IT Help Desk is under the direct supervision of the Computer & Information Systems Manager. This position is responsible for supporting OFC physicians, management and employees with technical computer knowledge and hands on problem solving. The IT Help Desk must maintain a high...

**Who We Are**: Fuelled Networks is a client-first IT support provider that has been providing top-notch IT services and support for small to medium-sized businesses throughout Ottawa and Eastern Ontario since 1982. We’re a small, high-performance team of smart, resourceful, and highly skilled technicians who do whatever it takes to ensure the successful...

Typical Day in Role:1. Inbound Technical Support Help Desk2. Entry level position, which serves as a prerequisite for other roles within the client.3. The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving...

**Responsibilities** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Properly...

Help Desk LeadDepartment: Information TechnologyPosition Type: Full-time (35 hrs./week)Location: Essex, Ontario (Hybrid)Posting #: COE-12-25Opening Date: February 25, 2025Closing Date: March 5, 2025Role Snapshot (Our Elevator Pitch)Are you a detail-oriented IT professional with a passion for problem-solving and team collaboration? Do you thrive in a...

**OUR STORY** **THE OPPORTUNITY** **WHAT YOU WILL DO** - Act as the initial point of contact for IT technical support. - Solve a wide range of issues and requests including, but not limited to user account setup and maintenance, I.T. ticketing system, system updates, antivirus, backups, networking, system imaging, video conferencing, printers/copiers,...

**Who We Are**: Fuelled Networks is a client-first IT support provider that has been providing top-notch IT services and support for small to medium-sized businesses throughout Ottawa and Eastern Ontario since 1982. We’re a small, high-performance team of smart, resourceful, and highly skilled technicians who do whatever it takes to ensure the successful...

**Health Services Help Desk** **Where YOU work, makes a difference.** Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment...

Education: College/CEGEP - Experience: Will train - Computer science - Network and system administration/administrator - Computer technology/computer systems technology - or equivalent experience **Work setting**: - Help desk - Telecommunications industry - Internet Service Provider (ISP) - Office building **Tasks**: - Give access to computer networks -...

Davidson Violette is one of the leading managed service providers in the National Capital Region. We are looking for a strong technical support specialist to join our team. The Technical Support Specialist's role is to deliver high-quality support for all our clients by receiving, prioritizing, documenting and actively resolving end user help requests, and...

**Help Desk Support Level II** **_Responsibilities_** - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May involve use of problem...

On behalf of our public sector client, we are seeking a Bilingual Help Desk/System Administrator to support a multi-year contract. The candidate requires a valid secret-level federal clearance, and must be able to work on-site in the National Capital area. The requirement is for client-focused resources who can provide IM/IT support over the telephone, in...

1960 Eglinton Ave E, Scarborough, ON M1L 4R1, CanadaJob DescriptionPosted Thursday, February 27, 2025 at 5:00 AM | Expires Friday, March 7, 2025 at 4:59 AMCosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and...

Work Term: Temporary - Work Language: English - Hours: 35 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset - **Work site environment**: - Volunteer coordination - ** Work setting**: - Help desk - Telecommunications industry - Internet Service Provider (ISP) - ** Tasks**: - Respond to users experiencing...