Server Assistant

3 weeks ago

Calgary, Canada Smuggler's Full time

**Are you ready for the next chapter of your career?**

Why not continue on in a restaurant which is a part of Calgary's rich food history, with an opportunity to learn and grow with us as we re-open

We value relentless innovation and creativity We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.
What’s in it for you?
- Competitive wages
- Gratuity sharing
- A comprehensive group benefits program
- Training and development opportunities

Server Assistants are a crucial part of the team. As a server assistant, it is your job to assist the servers with our guests needs and table maintenance to ensure an overall personal experience with our guests. Under the supervision of the Front of House management team, as well as the servers, you will oversee and assist in the taking of orders, bringing and clearing of plates, and overall table maintenance.

By adhering to the steps of service you will be able to answer questions, provide recommendations and create a positive guest experience. Server Assistants, as well as the Servers they are assisting are responsible for creating a warm, inviting environment, maintaining a clean service area, and cultivating a memorable dining experience through knowledge, accuracy and efficiency. We seek to exceed expectations. Becoming a Server Assistant is a next step to getting into the service industry, and we will provide you with food and beverage training and an opportunity to develop and grow as a team member.

**PRIMARY DUTIES & RESPONSIBILITIES**
- Create a positive guest experience through interaction and adherence to the steps of service
- Be knowledgeable of all food and beverage items in order to make recommendations
- Ensure accuracy when entering information into the POS system
- Monitor the cleanliness of tables and service stations to ensure all materials and areas are clean and free from clutter
- Be aware of any special requests, inclusive of guest allergies and special occasions
- Complete opening, closing and side-duties efficiently and safely
- Other duties as assigned or required
- Working as a team with the servers and other SA's to ensure everything is running smoothly and efficiently

**Qualifications**:

- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and sales ability
- Ability to multi-task
- Strong oral and written communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum
- Knowledge of OpenTable is an asset.

Additional Information

**Salary**: From $17.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Describe a situation where you solved a problem using fast thinking and creativity.
- We are looking for vibrant personalities to join our team. Tell us a little bit about what makes you standout as person, and will make you an asset to Smuggler's.

Work Location: One location

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