Food Services Coordinator

4 weeks ago

Toronto, Canada University of St. Michael's College Full time

**UNIVERSITY OF ST. MICHAEL’S COLLEGE**

**JOB OPPORTUNITY**
- **This position is covered by United Steelworkers “All Employee” Bargaining Unit**_

**Position Title**:
Food Services Coordinator

**Job Number**:
60

**Office**:
Conference Services & Hospitality

**Supervisor**:
Director, Conferences Services

**Hours**:
35 hours per week (flexible schedule - some weekend and evening work required)

**Compensation**:
$31.21 per hour ($56,805 per year)

**Terms**:
Full-Time / Permanent

**Posting Date**:
**March 29, 2023**

**Closing Date**:
**April 12, 2023**

**Attention: Human Resources**

**PROFILE**

The University of St. Michael’s College, federated with the University of Toronto, is a Catholic institution of higher learning founded by the Congregation of St. Basil, whose motto, “Teach me goodness, discipline and knowledge,” sets the tone for campus life. Committed to the pursuit of knowledge, meaning and truth, USMC is a dynamic center where Catholic intellectual thought thrives in a context of academic freedom and rigorous debate. The University of St. Michael’s College boasts a large and dynamic undergraduate division, an acclaimed Faculty of Theology and one of the busiest and most important libraries on the University of Toronto campus.

***

Reporting to the Conference Services Director, the Food Services Coordinator assists the Director and Bursar with the management of USMC’s multiple food service operations, monitoring the perform performance of its food services contractors and providing operational management of all leases and service contracts for all University food services vendors and contractors. The Food Services Coordinator works together with the management team to establish and maintain relationships with all tenants. The coordinator will work together with the Director of Conferences to ensure processes and policies are followed to ensure the smooth operation of these services while optimizing the efficiency of service delivery. The Food Services Coordinator oversees operations for multiple points of service to ensure compliance with University of St. Michael’s College standards and related policies and legislation related to the handling and provision of food services.

**DUTIES & RESPONSIBILITIES**
- Monitors performance of food service contractors ensuring compliance of contracting terms and reports back to Director of Conference Services with any concerns.
- Review invoices and contracts of food service vendors and report any anomalies to finance.
- Establish and maintain business relationships with vendors and suppliers
- Participate in group meetings to promote and assist the marketing of the food program to both internal and external audiences.
- Collaborate with other departments to provide analysis of the culinary program, identifying efficiencies and areas of opportunity within culinary operations and reporting back to Director and Bursar.
- Work together with Director of Conference Services to implement quality improvement practices, processes, procedures, or policies that have an impact on University operations.
- Responsible for tracking business growth, analyzing budgetary items, preparing reports and working with the Director to make recommendations to the Bursar.
- Attend weekly BEO meetings with Conference services team.
- Assist with the development of operational standards and inspect locations for compliance and adherence to policies and procedures, including safety and sanitation
- Ensure a quality customer service experience for internal and external customers by interacting with students, employees, and visitors; solve complex problems
- Develop and maintain partnerships with a variety of campus and community constituents
- Ensure quality customer service, for both internal and external customers, through effective communication and problem solving
- Collaborate with other departments to better serve customers and guests
- Collaborate with department leaders to purchase products, equipment and supplies
- Work together with the Director of Conference Services to develop and implement marketing plans to present to senior leadership
- Assist with the development operational standards and inspect locations for compliance and adherence to policies and procedures, including safety and sanitation
- Evaluate and plan for maintenance of equipment and facilities, recommend purchases of new equipment and may participate in renovations projects for food services and facility upgrades
- Ensure food quality control procedures are upheld and compliance with all safety and sanitation guidelines are followed
- Complete special projects and reports as assigned
- Participate in the research, development and marketing of new products, menus, recipes, and/or concepts
- Order inventory and supplies; inspect for quality
- May participate in departmental and University wide initiatives and committees
- Other duties as assigned

**QUALIFICATIONS**
- College Diploma in

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