Data Integration Specialist

6 months ago

Vancouver, Canada Forsta Full time

Company Description

Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patient experience, consumer and employee insights, customer experience (CX), the evolution of the healthcare industry, and emerging technology like AI? Come to PG Forsta

Our businesses - Press Ganey, Forsta and Rio SEO - are breaking down silos to explore and understand the full Human Experience of our clients’ target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retail, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.
- Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
- Exciting challenges in an international environment
- Competitive salary and regular performance reviews
- Flexible location and working environment - possibility to work from home
- Benefits like annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.
- and many more

**Job Description**:
A data integration specialist is an individual with a wide-ranging role who is responsible for designing, developing, supporting, and maintaining data flows between internal and external systems. They communicate effectively with clients and a variety of internal teams to exchange complex information about systems and projects. They can self-prioritize throughout the day but also achieve scheduled goals that are set with other teams. Their duties require technical know-how, creativity, persistence, and a positive attitude.

**Duties and Responsibilities**
- Use existing internal software tools to assist in the exchange of data to and from clients, internal entities, and third-party vendors.
- Create new software when existing tools to not meet the requirements necessary to achieve a goal. Often writing scripts in a comfortable coding language.
- Document processes and data flows.
- Investigate/Troubleshoot a variety of data related issues.
- Track tasks and communicate between teams with varying levels of technical understanding.
- Assist the customer support team as a point of escalation when complex requests arise.
- Operate and support Rio’s Local Reporting tool. This includes working with a global team who helps maintain the project.
- Act as a source of knowledge to all teams about how our systems work together to achieve client goals.
- Assist clients and internal teams with configuration of our content management dashboards. Assisting with admin level dashboard related tasks.
- Bring enhancement ideas to the product team. Because this role is so diverse, there is a lot of opportunity to pinpoint feature updates.

**Qualifications**:
**Required**
- SQL databases (2 years)
- Coding languages like PHP, Python, and others (1 year)
- Excel, text editors, and other similar products (2 years)
- Ticketing systems (1 year)

**Preferred**

SFTP, APIs and s3 Buckets
- Version control like Git
- Working from a command line
- Content management systems
- Hardworking and reliable teammate
- Self-prioritization and working independently
- Collaboration and working with a team
- Strong communication skills
- Persistence with tedious work
- Creative problem solving

**Education & Training**

**Required**
- High school or equivalent
- Associate’s degree in related field or 2 years related experience

Additional Information

Forsta is a great place to advance your career, and we have an amazing culture. To those of us who already work here, Forsta is more than “just another job”. We work hard, but Forsta is an employer that provides ample opportunities to learn, grow, and express creativity. The management team has an open-door policy and encourages collaboration at every point in every process. Our team members are much more than just co-workers - we’re all friends working toward a common goal.
- Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
- Exciting challenges in an international environment
- Competitive salary and regular performance reviews
- Flexible location and working environment - possibility to work from home
- Benefits like generous vacation days, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.
- and many more

Interested in joining a great team?

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