Vice President, Construction Services, Property and

3 weeks ago


Toronto, Canada JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
The VP, Construction Services directs, manages, and ensures execution of construction services on projects across our client real estate portfolios, and managing a team of professionals to provide superior client services to both internal and external stakeholders.

Reporting to the SVP, National Property Operations, Property & Asset Management, Canada, this role will focus on leadership and strategies targeted at optimizing JLLs property management growth, industry leadership, talent growth and expansion, service line excellence and best practices across Canada.

**The Responsibilities**:
Champion the JLL Culture of Communication, Collaboration and Trust while performing the following duties:
Lead & Drive Revenue
Lead the construction services business operations and team with a targeted focus on strategies, driving top line revenue production, cost management, recruitment, engagement and retention, business planning and coaching and development
Partner closely with the Property Management leadership team, lead implementation and execution, oversee progress for effectiveness and realign and strengthen where required
Develop and ensure best practices and resources for the business line are in place, and foster continuous improvement within the team
Participate in client relationship management and account leadership on national and regional mandates
Participate in onboarding/transitions of new clients, portfolios, team members, and JLL best practices
Enhance and strengthen meaningful and productive client and brokerage community relationships, and build trust, credibility, and productive relationships across the team and business

**Lead using the following best practices**: Define what success looks like for the team
Create the environment for success
Leverage the intellect of the team
Solicit the team’s voices
Trust the team
Encourage your team’s curiosity
Remove interferences for the team

Lead and participate in the development, monitoring, and managing of property/portfolio budget(s) for capital plans and major upgrades
Lead and participate in client meetings as required, reporting on activities, development of strategies, value creation activities for our managed properties
To develop strategic plans, and short-, medium
- and long-term objectives for the PM Construction Services group
To manage existing projects in our client portfolios/properties in accordance with client strategies and goals, and on property budget requirements
Develop (with the team) revenue budgets for all accounts/portfolios with an active role in client/ownership/landlords strategy development
Demonstrates high energy for the business, ability to energize others
Oversee project implementation and execution through completion of construction
As a “Player/Coach”, provide financial management of entire project: establish & manage project budgets (including hard and soft costs), maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports as required by the client.
Provide construction cost/benefit analysis as required.
Projects may also be ground-up. Responsibilities may include, but is not limited to: pre-construction duties (e.g. programming, design, entitlements, bidding, permitting, consultant selection, design team selection, schedule creation, contractor selection, and vendor selection) Performance management of all contracted vendors, consultants, etc.
Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) to Manager.
Manage vendor and project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations
Develop and convey accept



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