Inside Sales Representative

7 months ago

Mirabel, Canada Hydrotek Hydroponics Full time

**Inside Sales Representative / Customer Services (Mirabel Office)**
- **Job Type**:_

Inside Sales Representative / Customer Service

Full-time Position

(In-person attendance required at our offices in Mirabel)
- **Salary**:_

From $60,000 to $80,000 per year, depending on experience.

Hydrotek Canada is the leading wholesale distributor in the professional Horticulture industry. We take pride in offering a wide range of products to our customers. As the primary distributor of grow lights, ventilation systems, industrial supplies, and fertilizers, we continually seek opportunities to not only grow our business but also to assist our customers in growing theirs. We are in search of a talented individual who is willing to grow with us and shares our passion. Our success is driven by our skilled employees, which is why Hydrotek Canada provides an environment for professional growth, skill enhancement, valuable experiences, and the building of an exciting and dynamic career.

We are seeking an experienced Inside Sales Representative / Customer Service to join our team. We are looking for a collaborative individual who will provide value-added service by supporting all sales-related functions for our existing customers and who will enthusiastically contribute to the development, attraction, and servicing of potential customers.
- **Inside Sales Representative / Customer Services Responsibilities**:_
- Manage communication with customers using all available communication channels.
- Process customer orders in accordance with the terms of their individual contractual agreements.
- Prepare and process bid requests and follow-ups.
- Keep customers informed by promoting our products to meet their commercial inventory needs.
- Maintain strong business relationships with customers and understand their needs and requirements.
- Maintain a customer accounts database.
- Collaborate with other team members to maintain a high level of customer satisfaction.
- Achieve targets and objectives as defined by management.
- Perform other related tasks as needed or as assigned.
- **Skills and Qualifications**:_
- 2 to 5 years of relevant experience in the professional Horticulture Industry.
- Proficiency in computer software, including the Microsoft Office Suite (knowledge of SAP is an asset).
- Strong interpersonal, communication, time management, and organizational skills.
- A strong sense of urgency and a focus on customer service.
- The ability to juggle multiple tasks and potentially conflicting deadlines.
- Exceptional attention to detail.
- A passion for learning and professional development to enhance your knowledge.
- Verbal and written communication skills in both French and English are required.

**Représentant des ventes internes / Service à la clientèle (Bureau de Mirabel)**

**Type d’emploi**:
Représentant des ventes internes / Service à la clientèle

Poste à temps plein

(Travail en présentielle requis dans nos bureaux à Mirabel)

**Salaire**:
À partir de 60 000 $ à 80,000 $ par an, dépendant de l’expérience dans le domaine.

Hydrotek Canada est le principal distributeur en gros de l'industrie horticole professionnelle. Nous sommes fiers d'offrir une large gamme de produits à nos clients. En tant que distributeur principal de lampes de croissance, de systèmes de ventilation, de fournitures industrielles et d'engrais, nous cherchons continuellement des opportunités non seulement pour développer notre entreprise, mais aussi pour aider nos clients à développer la leur. Nous sommes à la recherche d'un individu talentueux qui est prêt à grandir avec nous et partage notre passion. Notre succès est motivé par nos employés qualifiés, c'est pourquoi Hydrotek Canada offre un environnement propice à la croissance professionnelle, au renforcement des compétences, à l'acquisition d'expériences précieuses et à la construction d'une carrière excitante et dynamique.

Nous recherchons un Représentant des ventes internes / Service à la clientèle expérimenté pour rejoindre notre équipe. Nous recherchons un individu collaboratif qui fournira un service à valeur ajoutée en soutenant toutes les fonctions liées aux ventes pour nos clients existants et qui contribuera avec enthousiasme au développement, à l'attraction et au service des clients potentiels.

**Responsabilités du représentant des ventes internes / Service à la clientèle**:

- Gérer la communication avec les clients en utilisant tous les canaux de communication disponibles.
- Traiter les commandes des clients conformément aux conditions de leurs accords contractuels individuels.
- Préparer et traiter les demandes de soumission et les suivis.
- Tenir les clients informés en promouvant nos produits pour répondre à leurs besoins en matière d'inventaire commercial.
- Maintenir de solides relations commerciales avec les clients et comprendre leurs besoins et exigences.
- Tenir à jour une base de données des comptes clien

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