Membership Associate

4 weeks ago

Winnipeg, Canada Orangetheory Fitness Taylor Full time

**Job Summary**

**JOB DUTIES INCLUDE**:

- Conducts telephone inquiries/follow up calls/customer care calls
- Establishes and maintains an effective referral program
- Maintains accurate records using established OTF sales systems
- Execute monthly promotions and events as planned by Studio Manager and Owner
- Be responsible for meeting and exceeding monthly sales targets
- Greets members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
- Must be able to participate in 1-2 OTF (minimum) scheduled workouts per week
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries and concerns.
- Book appointment for prospective members, describe benefits of OTF, studio tours, present membership options
- Works closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs
- Community outreach and events

**Job Type / Category**

**IN SEARCH OF SALES ASSOCIATES WHO**:

- Are people focused and passionate about providing high level service
- Love fitness and are actively involved in a healthy lifestyle
- Are ambitious and desire growth opportunity within the fastest growing fitness franchise worldwide
- Are team oriented and work very well with people
- Have strong communication skills and sales experience
- Flexible availability (studio hours 5 am - 9 pm Monday-Friday 7:00am-2:00pm Saturday-Sunday, open 7 days a week and on holidays)
- Love to be part of a team who work together to drive sales and who educate people on "What is Orangetheory?"
- Are excited to be part of a family environment and be an integral part of its success

**Required Education, Skills and Qualifications**

**JOB QUALIFICATIONS**:

- Excellent customer service skills
- Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Strong verbal and written communication skills required
- Able to multi-task and excel in a busy environment.
- Functional computer skills required
- MS Office basic programs (word, excel), Internet, basic computer program software use
- Health & Fitness minded people strongly preferred
- Ability to work and function in an ORANGE TEAM environment
- Flexible to work day, evening and/or weekend hours as needed

**Company Profile**

**Job Types**: Full-time, Part-time

**Job Type**: Part-time

**Job Type**: Part-time

**Salary**: $15.50 per hour

Day range:

- Weekends as needed

Shift:

- Day shift
- Evening shift

Ability to Commute:

- Winnipeg, MB (preferred)

Work Location: In person

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