Front of House Manager

2 weeks ago


Simcoe, Canada Ferrera Full time

Job Summary:
**Duties**:

- Manage the front of house staff, including servers, hosts/hostesses, and bartenders
- Train new employees on restaurant policies, procedures, and customer service standards
- Ensure that all guests are greeted promptly and seated in a timely manner
- Oversee the reservation system and manage table assignments to optimize seating capacity
- Coordinate with the kitchen staff to ensure timely delivery of food orders
- Address any guest complaints or concerns in a professional and efficient manner
- Monitor inventory levels for front of house supplies, such as menus, napkins, and condiments
- Maintain cleanliness and organization in the dining area, including tables, chairs, and restrooms

**Experience**:

- Previous experience in a similar role within the hospitality industry is required
- Strong knowledge of food safety regulations and best practices
- Proven ability to provide exceptional customer service and resolve guest issues effectively
- Excellent communication skills, both verbal and written
- Ability to work well under pressure in a fast-paced environment
- Proficient in using restaurant management software for reservations and inventory management

**Skills**:

- Food handling: Knowledge of food safety regulations and proper handling procedures
- Kitchen: Understanding of kitchen operations to coordinate with kitchen staff efficiently
- Help: Willingness to assist staff members as needed to ensure smooth operations
- Restaurant: Knowledge of restaurant operations and industry best practices
- Hospitality: A genuine passion for the hospitality industry and creating memorable dining experiences

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-04-16



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