Commercial Lines Insurance Broker

2 weeks ago

Ottawa, Canada Gifford Carr Insurance Group Full time

**JOB SUMMARY**

**CORE RESPONSIBILITIES**

**Client Service**:

- Maintain positive, long-term relationships with clients, insurance company representatives, and team members
- Provide value to clients by offering newly available coverages, identifying exposures, determining the appropriate solutions to those exposures, and advising the client.
- Communicate with clients including answering questions and reviewing policy changes.
- Educate clients about their coverages
- Review and send client endorsements and invoices
- Review and send insurance certificates

**Quoting and Reviews**:

- Function as first-line underwriters to qualify, maintain, and promote quality business
- Communicate and negotiate with underwriters on the client’s behalf
- Aid with quoting new business when required
- Perform insurer portal quoting or entry as required
- Review renewals and existing coverage for accuracy
- Negotiate renewal terms and identify, in collaboration with the Account Executive, if another insurance company may be a better fit
- Remarket accounts when required
- Source, obtain, and provide additional information requested by the underwriter
- Submit claims notices to insurance companies, follow-up with clients and adjusters regarding claims status
- Keep current with insurer updates and changes

**Support**
- Assist the Commercial Account Executive
- Follow-up on client payments
- Maintain current client files
- Additional responsibilities as it pertains to the insurance operations that may arise from time to time including assisting other team members and Account Managers with workload from time to time

**QUALIFICATIONS & EXPERIENCE**
- Experience as a Commercial Account Manager
- Active RIBO license
- Working knowledge of Epic and Policy Works is an asset
- Effective verbal and written communications skills
- Ability to work well under pressure with minimum supervision
- Commitment to positive team dynamic
- Excellent time management and organization skills
- High attention to detail and accuracy
- Ability to multi-task and respond to time sensitive deadlines

Pay: $60,000.00-$80,000.00 per year

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