Medical Office Assistant/reception

2 weeks ago

Kitchener, Canada Phoenix Healthcare Centre Full time

**WE ARE GROWING AND LOOKING TO ADD AN ENTHUSIASTIC MEMBER TO OUR TEAM**

**Medical Office Assistant/Reception position available in Family Practice.**

Applicants experienced with **Accuro EMR **will be given preference.

**Previous Medical Office experience required**.

**Experience in a Walk-in Clinic setting is an Asset.**

**Responsibilities and Duties**

Main Job Tasks and Responsibilities
- patient vitals/triage, assist physicians as needed
- greet and register patients according to established protocols
- ensure patient information is accurate
- inform patients of medical office procedures and policy
- maintain and manage patient records
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- private and insured billings
- schedule tests and specialist appointments for patients
- obtain external medical reports as required by medical professionals
- respond and comply to requests for information
- process incoming and outgoing faxes and mail
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure reception area is well maintained, neat and clean
- safeguard patient privacy and confidentiality

**Key Competencies**
- strong and clear communication skills
- information collection and management
- planning and organizing
- attention to detail
- customer service skills
- adaptability
- confidentiality
- ability to work well in a fast paced environment
- ability to speak other languages an asset

**Qualifications and Skills**

Education and Experience
- training/certification on administering IM Injection an asset
- high school diploma and graduate of relevant college program
- knowledge of medical terminology, procedures and diagnosis
- knowledge of general administrative and clerical procedures
- previous medical office experience and knowledge of **Accuro EMR **system an asset

Full-time hours: 30-37.5 per week

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
COVID-19 considerations:
Mandatory Masking in office, hand sanitizing station set up through the office. Phone screening with patient when applicable.

Application question(s):

- Have you worked in FHO or Multi-physician practice before?
- Are you familiar or have you work with Accuro EMR?

Work Location: One location

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