Dealer Trainee Program

3 weeks ago

Vancouver, Canada Parq Vancouver Resort & Casino Full time

OUR COMPANY

Parq Vancouver is Where Vancouver Plays.

Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences, offering high quality amenities, and building relationships with locals, visitors and like-minded businesses

OVERVIEW

The Dealer 1 is to execute table games such as Blackjack, Baccarat, Poker and/or Roulette with an outstanding level of positive customer interaction. A Dealer 1 typically has the most interaction with guests during the casino experience, and is expected to conduct all casino games in compliance with all BCLC standards. Individuals in this role are expected to provide patrons with a memorable and entertaining experience making the Company a recognized leader in the industry and the Casino of choice.

DUTIES AND RESPONSIBILITIES
- Conduct live games on casino floor professionally and as a team member
- Dealer 1 is a full-time position (30 to 40 hours per week)
- Ensure compliance of all BCLC standards when conducting games
- Work closely with Supervisors and Management to ensure a well-run gaming floor
- Conduct cash for chip transactions
- Educate and assist players with game rules, house rules, and BCLC policies while maintaining a positive relationship with all clients
- Compute payoffs and winning bets, and collect losing bets
- Job Requirements/Qualifications:

- QUALIFICATIONS AND EXPERIENCE
- High school diploma or equivalent
- Successful completion of the Company’s Dealer Training Course or previous experience as a Dealer
- Superior customer service skills
- Excellent communication skills, both written and verbal
- Ability to work shifts over a 24/7 roster with the flexibility and willingness to work days, nights, weekends, and public holidays
- Must be 19 years of age or older

CERTIFICATES AND/OR LICENSES REQUIREMENTS
- Valid GPEB License
- BCLC Certifications
- Serving it Right Certification

PHYSICAL REQUIREMENTS
- Able to lift, handle, and transport materials that are over 20lbs
- Required to sit, stand and walk during working hours
- Recommended Training:
- Serving It Right
- Job Application Process:

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