Customer Service Administrator

1 week ago


Victoria, Canada Rentokil North America Full time

Overview:
**Customer Service Administrator**

Are you looking to build your career with an exciting industry? That is also a growing excellent organization? Come see why so many of our team members recommend us to their friends

**Who are we?**

Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

**Responsibilities**:
**What do our Customer Service Administrators do?**

The Support Services Administrator will handle various areas of data entry relating to our customers as well as other office duties as required. The hired person will also support the Operations Team as needed.

Responsibilities and essential job functions include but are not limited to the following:

- Manage Schedules for Mobile Technicians Across Vancouver Island: Oversee and maintain schedules for our mobile technicians, ensuring efficient routing and on-time service delivery.
- Data Entry: Accurately input data related to contracts, jobs, and treatment setups into our system. Maintain organized and up-to-date records.
- Organizing & Reporting Data: Compile and prepare reports based on collected data, providing insights for decision-making.
- Various Office Duties: Perform miscellaneous office tasks, including opening mail, scanning documents, coding accounts payable, and mailing invoices.
- Teamwork: Collaborate effectively with colleagues to ensure a seamless workflow and contribute to a positive work environment.
- Ability to provide exceptional customer service in a Call Center Environment.

**What do we offer?**
- World class training of the latest industry best practices
- Great benefits - Medical, Dental, and Vision, Employer-matched 401(k)
- Paid vacation, holidays, and PTO days
- Short and long-term disability
- Life Insurance

**What do you need?**
- High school diploma or GED
- The ability to multi-task, and to organize work to consistently meet deadlines.
- Demonstrated ability to effectively communicate both verbally and in writing.
- Experience in similar administrative role.
- Must be able to physically perform the essential duties of the position.
- Attention to detail, well-organized and effective time management skills.
- Strong work ethic and professional demeanor.
- Ability to work dependably
- Must pass pre-employment background screen

Additional Information:
**Why Choose Rentokil Canada Corporation?**

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Rentokil Canada Corporation has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.
- Professional and Personal Growth:

- Robust Paid Training & Professional Development Path
- Opportunity to grow - We love to promote from within
- Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
- Wellness:

- Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
- Outstanding Company-Paid Short Term Disability
- Access to Long-Term Disability Insurance
- Employee Assistance Program that offers services such as free counselling services and other benefits
- Company-paid sick time
- Savings & Retirement:

- Retirement Savings plan with highly-competitive company-matching contributions
- Employee Discounts (includes many offerings, including cellular/mobile service, (and more)
- Work-Life Balance:

- Vacation Days
- Company-Paid Holidays

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor Glassdoor - Rentokil North America



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