Customer Service Clerk

3 weeks ago


Mississauga, Canada Global Appetite Inc. Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:

- Expérience:
**Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
**Work setting**:

- Private company, corporation or industry
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Maintain and manage digital database
- Reconcile accounts
- Organize inventories using computerized inventory control systems
- Manage accounts payable
- Professionalism in customer service
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide customer service
- Reconcile physical inventories with computer counts
**Computer and technology knowledge**:

- MS Excel
- MS Word
- MS PowerPoint
- Quick Books
**Specialization/experience (business sales and services)**:

- Distribution
**Own tools/equipment**:

- Cellular phone
**Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Honesty
- Quick learner
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Experience**:

- 2 years to less than 3 years
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Long-term care insurance



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