Collections Representative National Accounts

7 months ago


Mississauga, Canada Purolator Full time

**Posting Date**:
**Posting Number: 63540**

**Work Location Type**:
**Job Code**: 250
**Location**: Mississauga
**Reports to**: Gurpreet Kaur Walia

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of our people.** So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you.
- Handle all incoming calls for assigned collection queries
- Assist customers with invoice queries and resolve issues
- Liaise between Customer, Sales and Accounts Receivable
- Collection of all past due accounts
- Call customers to obtain payment/enforce Purolator's terms
- Update collection system with pertinent information
- Conduct periodic customer visits to establish customer relations
- **
Qualifications**
- Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
- Minimum 3 years' customer service and/or related experience in a computerized Accounts Receivable and/or Collection system environment
- Keen problem solving skills
- Excellent interpersonal skills with the ability to work in a team environment
- Excellent telephone skills
- Strong customer service skills
- Knowledge of PCL billing, contracts, claims, debt/credit
- Bilingual in French is an asset

**POSTING DETAILS**
**Location**: 530 - Corporate
**Working Conditions**: Office Environment

Posting Number: 63540

**Reports to**: Gurpreet Kaur Walia- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous _status,_ or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



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