Food and Beverage Manager

6 months ago

Toronto, Canada RioCan Full time

**Who We Are**
- RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

Allied REIT is looking for a **Market Manager** to join their team at The Well. In the role of Market Manager, you will manage the operations and performance of the Wellington Market. In turn, your work will help to establish the food market as the premier destination for guests to gather, indulge and celebrate.

This is a brand-new position for a one-of-a-kind destination with great potential for impact.

**Wellington Market**
- Wellington Market is Toronto’s newest, evolved food and drink market with fresh, local produce, artisan fare and a variety of casual dining options. Wellington Market offers everything from the core essentials to the adventurous, celebrating the best of Toronto’s diverse food scene in a lively environment. Seasonal offerings collide with vibrant surroundings to create Toronto’s go-to market for culinary exploration and experiences to share.

**What will you do?**:

- Serve as primary contact for merchants and ensure they have what they need to create an engaging guest experience.
- Partner with merchants to understand business goals, customer base, and traffic patterns to continuously improve the Wellington Market’s sales performance and guest experience.
- Collaborate with Leasing and Operations to achieve leasing goals and ensure the Wellington market has the right merchandising mix.
- Ensure merchant programs and visual merchandising are on-brand and aligned to strategy.
- Proactively identify opportunities to improve performance through regular business analysis, competitor visits and soliciting feedback from merchants and customers.
- Monitor customer service KPIs through social media and other channels and take corrective action, as needed.
- Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained.
- Manage the Wellington Market’s finances, assisting in the preparation and administration of annual operating and capital budgets, reviewing recovery adjustments and payments, and reporting to management on business performance and the status of each merchant.

**How are you qualified?**:

- At least 3 years of experience in the food service, retail or property management industry.
- Advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
- Strong communication and interpersonal skills, including a proven ability to build relationships.
- The ability to work in a fast-paced environment.
- Experience in accounting, budgeting and building systems.
- The ability to anticipate client needs and respond in agreed timeframes.
- Demonstrated resilience, passion and commitment to deliver and be accountable for results.
- An assertive self-starter with the ability to work independently under mínimal supervision.
- Strong computer skills, with a good knowledge of MS Excel and MS Word.
- The ability to work weekends and evenings for special events (primary work schedule is Monday-Friday).

**Would be an asset**:

- RPA designation completed or in progress.
- Knowledge of Yardi.

**Why join RioCan?**

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
**Work / Life Balance** that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

**Professional Growth and Development** that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

An **Extensive Health and Benefits Program** that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
- A **C

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