Retail Sales and Office Coordinator

6 months ago


Ottawa, Canada Wall Sound Inc. Full time

**About Us**: In operation since 1979, Wall Sound and Lighting is one of the highest quality professional sound and lighting companies in the Nation’s Capital. Wall continues to offer superior levels of service to a large customer base in a challenging economic climate. As one of Canada’s largest sound and lighting companies, we provide a wide range of professional and commercial products for sales, rentals, and production services. With a commitment to excellence, we strive to exceed our clients' expectations through superior products and exceptional service.

**Responsibilities**
- Greet and assist customers in our retail showroom.
- Process retail transactions accurately and efficiently using our point-of-sale system, ensuring customer satisfaction at every interaction.
- Maintain an inviting and organized retail environment by restocking shelves, arranging displays, and ensuring cleanliness.
- Coordinate office activities, including managing schedules, organizing files, and handling office correspondence.
- Assist with inventory management, including receiving shipments, conducting stock checks, and managing product returns.
- Collaborate with the sales team to support marketing initiatives, promotional events, and customer follow-ups.
- Stay informed about industry trends, product updates, and competitor offerings to provide informed recommendations to customers.

**Qualifications**
- High school diploma or equivalent

Bilingual (English and French)
- Must be available to work at the office during normal business hours; 9 am to 5 pm (vacation and sick days are exceptions)
- Previous experience in retail sales and customer service, preferably in a related industry.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and basic computer skills.
- Excellent organizational abilities with a keen attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Enthusiasm for live event technology and a willingness to learn about our products and services.

**Assets**:

- Experience in Live Event
- Post-secondary education
- Driver’s license and vehicle

**Benefits**:

- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health and dental coverage.
- Opportunities for career growth and advancement within the company.
- Employee discounts

We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person



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