Client Representative
6 months ago
'''
Client Representative
**Duties**:
- Assist clients with inquiries, concerns, and requests in a timely and professional manner
- Analyze client needs and recommend appropriate products or services
- Upsell additional products or services to enhance client satisfaction and increase sales
- Maintain accurate and detailed records of client interactions and transactions
- Collaborate with internal teams to resolve client issues and ensure customer satisfaction
- Stay up-to-date with product knowledge and industry trends to effectively address client inquiries
**Requirements**:
- Fluent in English and Spanish (written and verbal)
- Excellent phone etiquette and communication skills
- Strong analytical skills to understand client needs and provide appropriate solutions
- Previous experience in customer service or sales is preferred
- Ability to multitask, prioritize, and manage time effectively
- Detail-oriented with strong organizational skills
- Ability to work independently as well as in a team environment
We offer competitive compensation and benefits package. Join our team of dedicated professionals who are committed to providing exceptional service to our valued clients.
'''
**Salary**: $22.00-$28.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Sherwood Park, AB (required)
Ability to Relocate:
- Sherwood Park, AB: Relocate before starting work (required)
Work Location: In person
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