Bilingual Representative, Residential

4 weeks ago

Toronto, Canada First National Financial Full time

Working together to be our best
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
We are hiring a Bilingual Representative, Residential Administration - Property Taxes

**Reporting To**: Supervisor

**Full-Time/Part
- Time**: Full-time

**Posting Date**: July 19, 2023

**Closing Date**: July 31, 2023

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 4

**Office Location**: Toronto Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**The Opportunity**:
The Property Tax Bilingual Representative is responsible for ensuring all property taxes are paid on a timely basis, and all client and investor inquiries are processed in a timely manner.

**The Requirements Needed**:

- Remit taxes in a timely manner according to all due dates provided by the cities
- Ensure that sufficient funds reside in the clients’ tax escrow account to cover tax payments when due and follow up with client to request additional funds when required
- Maintain direct communication with all cities across Canada regarding customer accounts
- Answer client or investor tax inquiries
- Update system files with proof that taxes are paid for clients who are responsible for their own taxes
- Complete special projects as assigned by the Supervisor
- Bilingualism (French, English) required - interactions with English-speaking customers or partners
- Adheres to policies/procedures to ensure AML requirements are met, when applicable

**Skills and Attributes**:

- Proven ability to accurately process high volumes of transactions
- Confident and assertive phone manner
- Proven organizational skills and demonstrated ability to prioritize and multi-task
- Strong attention to detail

**Education/Certification/Experience Requirements**:

- Post secondary education and/or equivalent work experience preferred

Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

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