Medical Office Assistant
3 months ago
Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: Other trades certificate or diploma
- Experience: 1 to less than 7 months
- or equivalent experience
**Work setting**:
- Private sector
- Health care institution, facility or clinic
**Tasks**:
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
**Computer and technology knowledge**:
- Electronic medical records
- MS Office
- WordPerfect
**Technical terminology**:
- Medical
**Security and safety**:
- Basic security clearance
- Criminal record check
**Work conditions and physical capabilities**:
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
**Health benefits**:
- Dental plan
- Health care plan
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