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Host/hostess

2 months ago

North York, Canada Swiss Chalet Full time

**Overview**:
We are seeking a friendly and customer-oriented **Host/Hostess** to join our team in the hospitality industry. As a Host/Hostess, you will be the first point of contact for guests, providing exceptional service and creating a welcoming atmosphere.

**Duties**:

- Greet and welcome guests upon arrival with a positive attitude.
- Seat guests and manage reservations.
- Provide menus and relay information about specials.
- Assist in maintaining cleanliness in the dining area.
- Answer phone calls and take reservations.
- Collaborate with servers and kitchen staff to ensure smooth operations.
- Handle guest inquiries and resolve any issues promptly

**Skills**:

- Excellent customer service skills.
- Strong communication abilities to interact effectively with guests and team members.
- Experience in a hotel or restaurant setting is preferred.
- Familiarity with Point of Sale (POS) systems is a plus.
- Willingness to assist and help others as needed.
- Knowledge of food service procedures.
- Proficient in phone etiquette for handling guest calls.
- Prior experience in guest services or hospitality industry is advantageous.

Join our team as a Host/Host to showcase your hospitality skills and contribute to creating memorable experiences for our guests.

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Holidays
- Monday to Friday

Ability to commute/relocate:

- North York, ON M3C 1V6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person