Information Systems Technical Analyst

2 months ago


Greater Sudbury, Canada Home and Community Care Support Services Full time

**Job Description**:
**JOB POSTING: #086-23**

**POSTING DATE: April 20, 2023**

JOB TITLE: Information Systems Technical Analyst - Permanent, Full-Time

INITIAL ASSIGNMENT: Information Systems Support (HO ISTA-005)

BARGAINING AGENT: OPSEU

LOCATION: Kirkland Lake

LANGUAGE(S): English

EFFECTIVE DATE: Immediately

Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.

***:
QUALIFICATIONS:

- Minimum 3-year College diploma in a computer technology field or a University Degree in Computer Science, or equivalent education.
- A+, MCP, ITIL Foundation, or additional Microsoft certifications would be considered an asset.
- Minimum 3 - 5 years of experience with Microsoft operating systems and Office suite products, providing hands-on user support.
- In-depth knowledge of Microsoft Windows, servers, networking, VOIP, including experience with Windows PowerShell Scripting will be considered assets.
- Demonstrated ability to research, diagnose, and resolve technical issues on a Tier II level.
- Ability to distribute, install, maintain, manage and provide guidance on all networked computers and assets.
- Ability to handle new image deployment and physical moves of computers and peripheral equipment.
- Understanding of project methodologies to collaborate effectively with internal stakeholders.
- Demonstrated ability to document issues and resolutions to ensure they are tracked.
- Good understanding of the organization’s goals and objectives.
- Strong interpersonal skills, with a focus on listening, inquiring and resolving.
- Advanced oral and written proficiency in English is essential.
- A valid “G” Ontario Driver’s License, access to a reliable vehicle and rotational availability to be on-call.

Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy. All applicants are thanked for their interest in this position. Only those applicants selected for an interview will be contacted.

Interested persons are invited to submit a cover letter and resume by
**May 3, 2023 **at 4:30 p.m. to:
**North East Careers | Home and Community Care Support Services (healthcareathome.ca)**

**Please refer to posting #086-23 when applying.**

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.



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