Bar Supervisor

5 months ago

Vancouver, Canada Parq Vancouver Full time

**_Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver's most sought out North American Steak & Seafood Restaurant
- The Victor_**

**COMPANY OVERVIEW**

Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including the Victor. The Victor represents the ultimate in a classic North American Steak & Seafood experience. The Victor features a contemporary and seasonally inspired menu highlighting a wide array of Pacific Northwest Seafood and a tiered selection of speciality steaks. An elegant bar offers premium libations, cutting edge cocktails, and an extensive selection of champagnes and wines. The Victor boasts a vibrant energy that echoes and amplifies the vitality of the city of Vancouver, overlooking False Creek and a 30, 000 square foot rooftop urban park. We are looking for YOU to join our team

**POSITION OVERVIEW**

The Lead Bartender is primarily responsible for the preparation and service of both alcoholic and non-alcoholic beverage items to guests in a restaurant, lounge, patio or outlet while providing training and support to the Bar Team Members. This position also acts as a food and beverage Server to any guests seated within the bar, lounge or patio. The Lead Bartender assists with the reservation process, greeting and seating of guests, and clearing and resetting of designated areas. This position is responsible for following both company and facility policies and procedures. The Lead Bartender will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring “employer of choice” decisions. The Bar Manager continually strives for 100% guest satisfaction.

**_ What we offer:_**
- Comprehensive health, dental, vision care benefits
- Competitive salary + tips
- Flexible work life balance
- Paid Vacation
- Extensive RRSP matching program
- Career Growth and development opportunities
- Associate Recognition Events including an amazing Holiday Party
- Associate Discounts at Parq

**GENERAL RESPONSIBILITIES**

The Lead Bartender is responsible for:

- Setting objectives and targets for beverage unit/bartenders
- Determining staff scheduling needs and recruit staff
- Performance Management for bar staff
- Assessing development needs and train and coach staff
- Conducting accurate inventory counts
- Delegating duties and tasks to staff to meet objectives and maximize resources
- Setting and monitoring quality and service standards for staff
- Communicating company policy, standards and procedures to staff
- Directing and managing staff members to meet standards and objectives
- Ensuring staff operate within company policies
- Overseeing the preparation and presentation of beverages to meet set standards
- Resolving customer complaints promptly
- Monitoring cleanliness and hygiene of bar area
- Overseeing accurate cash-up procedures and ensure necessary paperwork is complete
- Ensuring adherence to cash management procedures
- Ensuring adherence to stock control procedures
- Monitoring and ordering supplies
- Liaising with suppliers and sales representatives
- Confirming that procurement of supplies is on the best possible terms
- Ensuring all deliveries are checked in correctly and documentation is correct
- Checking stock is correctly rotated and stored to reduce wastage
- Overseeing the bar display to maximize functionality and attractiveness
- Setting, monitoring and controlling budget for the beverage unit/bar
- Planning and implementing cost control measures
- Planning and implementing systems to maximize sales and revenue
- Organizing promotional activities
- Generating and presenting financial reports for beverage related sales mix
- Implementing improvements for products and service
- Maintaining regular communication with staff and management through meetings and discussions
- Staying current with relevant legislation regarding service of alcohol, sale of tobacco and licensing
- All other duties as assigned by the Restaurant General Manager or their designated representative

**QUALIFICATIONS**

The Lead Bartender must:

- 3+ years of F&B management and supervisory experience
- Solid leadership skills and experience recruiting, training and managing staff
- Extensive food and beverage experience, sound judgement and knowledge of operations
- Catering, banquet or group menu experience is an asset
- Ability to multi-task and perform calmly in a fast paced environment
- Excellent interpersonal and customer service skills with the ability to manage VIP clientele
- Exceptional organizational and communication skills
- Ability to read, write & speak fluent English
- Serving it Right
- Solid administrative skills including payroll, scheduling, ordering /inventory, report generating
- Flexible schedule including the ability to work days, evenings, weekends, holidays and extended shift

**_
We look forward to hearing from you

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