Parking Services

4 weeks ago


Royal Oak, Canada Precise Parklink Inc Full time

**SUMMARY**: The Client Relations Manager is responsible for supervising multiple parking locations to ensure company operations, policies and procedures are met. Ensure 100% customer satisfaction and supervises on-site staff.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Schedule on-site staff according to shift requirements
- Liaison with on-site client contact
- Process service requests and supply orders, as needed
- Ensure on-site parking equipment in proper working order
- Handle all customer inquiries
- Provide resolution to customer complaints
- Produce and submit monthly statistical reports, as per site requirements
- Coordinate Client requests (i.e.: signage, litter pick up, special events)
- Rate Surveys (comparison shopping)
- Training of staff
- Adhere to Uniform Policy
- Other duties as assigned

**SKILLS AND QUALIFICATIONS**:

- Strong Computer skills (Outlook, Microsoft Office)
- Good problem-solving skills, time-management skills
- Proficient Interpersonal skills with the ability to work well on their own or as part of a team
- Good oral and written communication skills
- Listening skills and the ability to understand and explain procedures in professional manner
- Flexible, patient, diplomatic, tactful and with high level of integrity.
- Dependable, hardworking and willing and able to work after normal working hours.
- Valid driver’s license, clean driver’s abstract is required.
- Criminal and Credit Clearance required

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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