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Pricing and Analytics

4 weeks ago

Vaughan, Canada VetStrategy Full time

**The Role**

The Pricing Advisor will support our veterinary clinics with their pricing strategy and decisions through analyzing, researching and monitoring pricing across our network of clinics. This is an active and hands-on role involving close communication with clinics and the field operations team to understand each clinic's unique pricing structure and identify potential opportunities.

The Pricing Advisor will report to the Pricing Team Lead and become part of the VetStrategy Central Operations Team to support our 360+ veterinary practices across Canada. This position requires a self-starter with strong interpersonal skills, along with a working knowledge of veterinary medicine/services and medical billing practices.

Job Responsibilities
- Analyze pricing in each region to identity key trends/patterns and spot potential opportunities based on outliers and anomalies
- Comfortable creating presentations and delivering those presentations to varying teams from clinic teams/field operations to home office employees.
- Collaborate closely with the field operations team on the annual clinic pricing review to help drive pricing strategy and structure
- Engage in direct communication with veterinary clinic staff to understand pricing information, work through changes together, and answer any questions or concerns they may have
- Ensure pricing has been properly entered and updated in the PIMS (patient information management system) in a timely manner by clinics
- Proactively monitor and review for pricing compliance through analyzing billing data and pricing set in the PIMS
- Compile and present reports to identify trends and areas of improvement to the field operations team and executives
- Develop and distribute operating procedures in partnership with the field team to achieve higher compliance and reduce pricing errors
- Provide pricing-related training to the clinic staff & field operations teams by creating and presenting live/online training sessions
- Create and manage pricing-related projects to completion while working alone or collaborating with your team
- Assist in ad-hoc enquiries and projects as needed

**Qualifications**:

- Strong verbal and written communication skills is required
- Minimum 2+ years of experience working in veterinary environment with a strong working knowledge of medical products/services and billing practices
- Proficient with one or more patient management systems (Logivet, Avimark, Infinity, etc) and ability to quickly learn different systems
- Proficient in Excel and O365 Suite
- Able to deal with changing priorities and thrive under pressure in a fast paced and high growth environment
- Adaptability; able to learn new skills quickly and manage multiple tasks
- Motivated by challenging situations, and are able to work independently and manage your workload efficiently
- Team Player; effective in working with various internal and external stakeholders
- Passionate about pets and veterinary medicine.
- Cultural Competencies _

**We are Relationship Focused**
- In every interaction with the hospitals, we build and maintain personal connections and trust. All relationships matter regardless of different levels, functions, cultures or geography.

**We Collaborate**
- Different perspectives are encouraged as we look for the best way to do things. We collaborate with the hospitals and one another to ensure that all work is in the best interest of the hospital and takes into account the unique needs of each location. We are externally focused on our hospitals rather than only internally focused on our processes.

**We Speak the Truth**
- We are honest and transparent. We can question or challenge without fear of negative repercussions. We support one another and take responsibility for ourselves.

**We are Humble**
- We’re all in this together. There is no room for ego or hierarchy mentality here. We are unpretentious and approachable. We support and appreciate one another. We regularly seek feedback without defensiveness. We reflect on our activities and the impact we have on others.

**We Take Care of the Rest**
- We view everything we do through the lens of the hospitals. We seek to understand first. Every decision we make is based on impact to patient care, client service, and hospitals teams. We do what’s best for the hospitals not just the Support Office.

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