Itsm Consultant

4 weeks ago


Ottawa, Canada RJR Innovations Full time

We are seeking an IT Service Management Consultant in our Professional Services Department. This position will be located in our newly designed Ottawa office and will report to the Director of Professional Services.

The IT Service Management Consultant will represent the customer’s requirements throughout the implementation lifecycle. Therefore the IT Service Management Consultant must be able to articulate complex solutions to the company’s development and support teams for resolution or advancement to enhancement request.

**Responsibilities**:
The IT Service Management Consultant will be responsible for on-site and remote support of a customer’s implementation. This is a consulting role with a heavy slant toward the technical aspects of a deployment.
- Provide leadership on the development of the Business Intelligence and architecture, for new service deployment and lifecycle management
- Implement designs, taking into consideration company and industry best practices
- Prepares thorough technical documentation on the systems and programs developed
- Willingness to travel a minimum of 50% - Travel may vary and be irregular in order to meet the objectives of employment and to accommodate the changing needs of the Company

**Job Requirements, Essential**:

- Progressive experience in maintaining, designing and implementing IT infrastructure solutions.
- Project management skills and discipline
- Excellent Report writing skills.
- Strong professional image.
- Ability to focus, work well, and remain even keeled under pressure.
- Excellent analytical, interpersonal, and oral and written communications skills.
- Ability to multi-task and consistently meet key deadlines.
- Ability to work independently and provide quality output with mínimal supervision/direction.
- Can communicate and interact effectively at all levels of the organization.

**Job Requirements, Desirable**:

- Programming (HTML, JAVA)
- Database Design
- Bilingualism is a definite asset
- Microsoft Office suite and Microsoft Project


  • Systems Analyst

    1 month ago


    Ottawa, Canada Emtec Applications Services Inc., a Bridgenext company Full time

    Company Overview: Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering,...


  • Ottawa, Canada Myticas Consulting Full time

    Myticas Consulting's Ottawa-based client is looking for a Senior ITSM Business Analyst with ServiceNow experience for a hybrid-remote contract opportunity offered within the Ottawa, ON region. **Qualifications** - Service Now System Administration training - ITIL Certification: - Foundation - ITIL Expert or ITIL Manager's Certificate in IT Service...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges?Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, ON, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...

  • ServiceNow Consultant

    2 weeks ago


    Ottawa, ON, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...


  • Ottawa, ON, Canada NavPoint Consulting Group Inc. Full time

    Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? It is our mission to enhance and add value to your professional life by offering an exciting career path with challenging projects. Our firm offers exciting opportunities for both entry-level positions and experienced hires. NavPoint is...


  • Ottawa, ON, Canada NavPoint Consulting Group Inc. Full time

    Are you a talented professional seeking a new opportunity? Do you have years of experience with ServiceNow and are looking for a potentially new opportunity to use these skills? Do you hold yourself to a standard of excellence? Are you an industrious problem solver capable of adapting to new challenges? Then you are the kind of person that we like to work...


  • Ottawa, Canada Emtec Applications Services Inc., a Bridgenext company Full time

    Company Overview: Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering,...

  • QA Analyst

    2 days ago


    Ottawa, Canada Leveragetek Full time

    LeverageTek is actively seeking a QA Analyst (IT Service Management) for a 6-month contract with its Ottawa-based customer.Work LocationRemoteKey TasksDevelop and maintain clear, concise and comprehensive test cases/plansEnsure test cases are testable and cover across a wide range of componentsCreate and set up test data to achieve solid and reliable test...

  • QA Analyst

    1 day ago


    Ottawa, Canada Leveragetek Full time

    LeverageTek is actively seeking a QA Analyst (IT Service Management) for a 6-month contract with its Ottawa-based customer.Work LocationRemoteKey TasksDevelop and maintain clear, concise and comprehensive test cases/plansEnsure test cases are testable and cover across a wide range of componentsCreate and set up test data to achieve solid and reliable test...

  • QA Analyst

    1 day ago


    Ottawa, Canada Leveragetek Full time

    LeverageTek is actively seeking a QA Analyst (IT Service Management) for a 6-month contract with its Ottawa-based customer.Work LocationRemoteKey TasksDevelop and maintain clear, concise and comprehensive test cases/plansEnsure test cases are testable and cover across a wide range of componentsCreate and set up test data to achieve solid and reliable test...


  • Ottawa, Canada Emtec Full time

    Position Description The Integration Consultant must have a wide range of knowledge with ITSM applications. Emtec is placing an emphasis on quality soft skills, particularly around communication and generating a sense of confidence with new or existing clients. Emtec has a collaborative environment and you are encouraged to work with your colleagues...


  • Ottawa, Canada CGI Full time

    Are you motivated by the opportunity to delight your clients by providing with innovative solutions to sophisticated technical problems? CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate, influence decisions, achieve your...