Operations Specialist, Yachts

3 weeks ago

Victoria, Canada Kensington Tours Full time

Company Description

Founded in 2006, **Kensington Tours** is a $170 million privately held company that has been rapidly growing for the past few years. We are a multi-award-winning luxury tour operator offering tailor-made, private-guided experiences to the world’s most extraordinary destinations. Anchored by an industry-leading team of 150+ destination specialists, we deliver curated travel experiences for the most discerning clients. The success of Kensington Tours has been its ability to provide customized tours for each and every client in a market with increasingly sophisticated consumer knowledge and a heightened search for “authenticity of experience.” We do this with our pioneering technology platform that allows the company to connect tour experts all over the world into a single, streamlined database and booking engine.

Our tours consist of local hotels, private guides, airport transfers, transport between cities, and special experiences (e.g., hot air balloon ride). Our Procurement team finds destination management companies (DMC) around the world who provide these services, or they source them directly. The Product team curates these product components and then weaves them together into itineraries that span varying price levels and themes.

Kensington strives to surprise and delight at every turn with authentic, extraordinary, and unexpected experiences. Our brand promise - to create the experience that changes the life.

**Job Description**:
The Operations Specialist is responsible for daily yacht and villa department operations including organization and assistance of yacht and villa trip documents, assisting sales teams with booking procedures and files, preparing yacht and villa trips before travel including client preference sheets & final documents. The Operations Specialist will be the point of contact between Yacht Captains, villa management and concierge teams, and clients during trip travel and answer any 24/7 calls during trips traveling. Further assistance with ongoing department projects will be required during low travel & booking season.
- solver, excellent written and oral communication skills, able to multitask and thrives in a fast-paced environment.

**Responsibilities**:

- Support all yacht and villa trip operations from booking process (quoting, contracting & file management) to successful completion of travel (ops and 24/7 support while clients travel)
- Provide assistance to the yacht and villa sales team with booking operations and communication with central agents, hotels, and local DMCs, work with internal teams to arrange tours & dinners
- Work on assigned yacht and villa projects as needed including product itinerary refresh & research, organization spreadsheets, creating final documents, organizing marketing content
- Maintain booking and project organization in shared teams’ folders

**Qualifications**:

- Experience working in Yachting industry is an asset
- A driver - you are pragmatic, resilient, and energetic with an ability to mobilize resources and build strong alliances, both internally and externally.
- A creative and innovative thinker with the ability to proactively problem solve
- A self-starter who is resourceful and able to work in a lean environment with autonomy
- Excellent interpersonal skills with the ability to build solid working relationships with all departments and external stakeholders
- Superior written and verbal communication skills; ability to communicate with internal and external partners in a polished and professional manner
- Highly organized with the ability to multi-task and work in a fast paced, high volume environment with time sensitive deadlines
- Superior attention to detail with emphasis on accuracy and quality
- Self-motivated team player with a positive, “can-do” attitude and demonstrated work ethic
- A passion for travel and an appreciation for luxury - Proactively work with suppliers to understand and influence product strategies, product positioning and product innovation. Can identify selling points and training opportunities

Additional Information

  • Yacht Broker

    2 weeks ago

    Victoria, Canada Van Isle Marina Full time

    **Yacht Broker** - Start date: Flexible - Location: Sidney, BC - Contact: Cara Dickinson, Human Resources **Business Overview** Van Isle Marina is one of the largest full-service marinas in British Columbia. Family owned and operated since 1955, we are committed to providing excellence and value in every marina experience. Our services are designed to...

  • Office Administrator

    4 weeks ago

    Victoria, Canada Van Isle Marina Full time

    **Marina Services Administrator** - Start date: Flexible - Location: Sidney, BC - Contact: Cara Dickinson, Human Resources **Business Overview** Van Isle Marina is one of the largest full-service marinas in British Columbia. Family owned and operated since 1955, we are committed to providing excellence and value in every marina experience. Our services are...

  • Mortgage Operations Specialist

    4 weeks ago

    Victoria, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Mortgage Operations Specialist

    1 day ago

    Victoria, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Marketing Operations Specialist

    3 weeks ago

    Victoria, Canada SSI Full time

    **About the Opportunity** SSI is seeking a **full-time** Marketing Operations Specialist, for our Victoria, BC location who will be responsible for ensuring smooth operational processes are followed and maintained on a day-to-day basis as well as creating data-centric dashboards and reports on the effectiveness of marketing campaigns. They will have a...

  • Marketing Operations Specialist

    7 days ago

    Victoria, British Columbia, Canada SSI Full time

    About the OpportunitySSI is seeking a full-time Marketing Operations Specialist, for our Victoria, BC location who will be responsible for ensuring smooth operational processes are followed and maintained on a day-to-day basis as well as creating data-centric dashboards and reports on the effectiveness of marketing campaigns. They will have a strong track...

  • Mortgage Operations Specialist

    1 week ago

    Victoria, Canada QuadReal Property Group Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Executive Operations Specialist

    3 weeks ago

    Victoria, Canada Ryzuk Geotechnical Full time

    We are seeking a high-performing **Executive Operations Specialist** to join our **Ryzuk** team! **Ryzuk Geotechnical **is an experienced, medium-sized organization, with a head office located in Victoria, BC. Our mission is to provide creative, innovative, and practical geotechnical services with the best team possible. We began serving Greater Victoria in...

  • Operations Support Specialist

    4 weeks ago

    Victoria, Canada The Original FARM Full time

    POSITION OVERVIEW: The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for a Operations Support Specialist to work with...

  • Operations Support Specialist

    3 weeks ago

    Victoria, Canada The Original FARM Full time

    POSITION OVERVIEW: The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for a Operations Support Specialist to work with...

  • Operations Support Specialist

    4 weeks ago

    Victoria, Canada The Original FARM Full time

    **POSITION OVERVIEW**: The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for a Operations Support Specialist to work...

  • Operations Support Specialist

    1 day ago

    Victoria, Canada The Original FARM Full time

    **POSITION OVERVIEW**: The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for a Operations Support Specialist to work...

  • 1st Cook

    2 weeks ago

    Victoria, Canada Royal Victoria Yacht Club Full time

    **Job description** **The Royal Victoria Yacht Club (RVYC)** is searching for a full-time 1st Cook who will assist the Executive Chef in managing a team in preparing the food services for its members and guests. The First Cook will be a dynamic, experienced person ensuring the proficient operation of the kitchen and Food and Beverage department. **Duties...

  • 1st Cook

    3 weeks ago

    Victoria, Canada Royal Victoria Yacht Club Full time

    **Job description** **The Royal Victoria Yacht Club (RVYC)** is searching for a part-time 1st Cook who will assist the Executive Chef in managing a team in preparing the food services for its members and guests. The First Cook will be a dynamic, experienced person ensuring the proficient operation of the kitchen and Food and Beverage department. **Duties...

  • Specialist, Storage, Backup

    4 weeks ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Operations & Finance Specialist

    3 weeks ago

    Victoria, Canada Checkfront Full time

    About us One of Canada’s top SaaS growth companies having raised our $9.3m Series A! As the industry's leading independent booking software, we have customers who run businesses in fascinating destinations all over the world. We have over 5,000 businesses using our platform and have processed over $8.1B in bookings to date, operating in 136 countries and...

  • Sign Production Specialist

    2 weeks ago

    Victoria, Canada Fastsigns Victoria Full time

    Job Title: Sign Production Specialist A Successful FASTSIGNS Sign Production Specialist Will: - Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium - Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images - Operate and maintain...

  • Payroll Specialist

    2 weeks ago

    Victoria, Canada School District #61 (Greater Victoria) Full time

    Full Time Continuing Position (Subject to Internal Staffing Process) The Greater Victoria School District #61 is looking to hire a Payroll Specialist. This is a full time, continuing position working 35 hours per week. The Greater Victoria School District provides public educational services to over 20,000 students in the Greater Victoria area,...

  • Environmental Specialist

    3 weeks ago

    Victoria, Canada Victoria Shipyards Full time

    **Environmental Specialist**: Reporting to the Senior Environmental Specialist, this position is primarily responsible for compliance inspections, implementation of environmental programs, supporting operations, and regulatory reporting at Victoria Shipyards (VSL). This role would also support the Environment Department through program development, and audit...

  • Environmental Specialist

    1 week ago

    Victoria, British Columbia, Canada Victoria Shipyards Full time

    Environmental Specialist:Reporting to the Senior Environmental Specialist, this position is primarily responsible for compliance inspections, implementation of environmental programs, supporting operations, and regulatory reporting at Victoria Shipyards (VSL). This role would also support the Environment Department through program development, and audit and...