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Primary Care Network

4 weeks ago


Victoria, Canada South Island Division of Family Practice Full time

The South Island Division of Family Practice is offering an exciting opportunity for a Primary Care Network (PCN) Administrative Coordinator to support the developing PCN Network. This is a **full-time, contract position** to **March 31, 2024** with the potential for extension. This role reports to the PCN Project Director/PCN Manager. Working hours and site are flexible, 37.5 hours per week, Monday to Friday. Some late afternoon/evening meetings are required monthly.

**Background**:
Divisions of Family Practice were created through collaboration between the Ministry of Health and the BC Medical Association (now Doctors of BC) and are community-based groups of family physicians working together to achieve common health care goals. The South Island Division of Family Practice represents primary care physicians across multiple settings in Saanich Peninsula and the Western Communities. The Primary Care Network is being implemented and supported through a partnership between the South Island Division of Family Practice, Island Health, the First Nations Health Authority, and local Indigenous partners. One of the goals of Primary Care Networks is to enhance patient care using a team-based care approach. The implementation and delivery of the PCN has a strong focus on culturally informed care and cultural safety and humility.

**Key Tasks & Responsibilities**:

- Provide administrative support to the Primary Care Network (PCN) team, its committees and working groups;
- Support the gathering, input, processing and analysis of data and information to assist in the development and evaluation of the PCN;
- Disseminate information as and when requested among stakeholders;
- Prepare meeting materials, including reports, presentations and agendas;
- Record meeting notes and prepare summaries which may include action items, decision logs, parking lot logs and participant satisfaction, in a timely manner;
- Arrange and support meeting and event logistics (date/time/location and catering), equipment needed and RSVP’s, including virtual, online meetings (especially Zoom);
- Respond to stakeholder inquiries about specific initiatives;
- Represent the PCN program to all stakeholders and assist with developing and maintaining positive relations with stakeholders, partners, other professionals and the community;
- Maintain confidentiality in all aspects of client, staff and agency information as per organizational policy;
- Collect, manage, store and use information in accordance with the Personal Information Privacy Act (PIPA);
- Demonstrate and promote a commitment to cultural safety and humility;
- Participate in ongoing learning opportunities for Cultural Safety and Humility and other job specific topics as approved by the PCN Director;
- Prepare and assist in delivering a variety of communications for the PCN, the Division and their initiatives. (e.g. online newsletter, posters, website maintenance);
- Develop and maintain proper workflows for accounts payable/receivable, assist in month end and cheque mailing, support annual audit process and coordinate all meeting sessional forms;
- Support other team members in the performance of their roles;
- Other duties to support the work of the PCN and Division as required.

**Qualifications, Experience and Preferred Profile**:

- Bachelor’s degree (ideally with a project-based component) or a high school diploma with advanced administrative training or certification preferred and/or two-plus years of demonstrable project administration experience or senior office administration experience
- Excellent administrative and organizational skills, with strong attention to detail
- Excellent oral and written communication skills
- Experience in supporting teams and management is highly desirable
- Experience with virtual communication platforms such as Zoom
- High computer literacy with strong working knowledge of standard software, particularly the MS Office suite such as Excel, Word, Outlook, Access, SharePoint, and PowerPoint.
- Ability to work effectively both independently as well as a member of a team
- Desktop Publishing skills are an advantage including working knowledge of a design program, such as Adobe, Canva, Creative Suite or Microsoft Publisher
- Experience with online survey platforms
- COVID-19 vaccinations are a condition of employment.

**Job Types**: Full-time, Fixed term contract
Contract length: 13 months

**Salary**: $20.00-$30.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Victoria, BC


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