Medical Office Assistant

1 week ago

Victoria, Canada Victoria Division of Family Practice Full time

**1-year part-time contract with possibility of extension**

**The Organization**

The Victoria PCN is developing a well-supported network of family physicians, nurse practitioners, nurses, and interdisciplinary clinicians who work together to deliver comprehensive, patient-centred primary health care services in Urban Victoria. It is a partnership between the First Nations Health Authority, local First Nations, Métis, Inuit and other Indigenous organizations, Victoria Division of Family Practice, Island Health, other community providers and patient partners. Strategic direction and oversight for the PCN is provided by the PCN Steering Committee.

**Contract Summary**

Reporting to PCN Director or designate and working closely with the Victoria PCN team members, the Medical Office Assistant will focus on supporting onsite and in-person clinical operations within the PCN. This is an ideal role for someone who thrives on cultivating positive relationships, developing efficient processes, has an exceptional attention to detail, good understanding of our healthcare system, and is familiar with clinical operations.

Team-based care for the benefit of patients and providers is key to the vision of the PCN. Building and managing respectful relationships, working collaboratively with primary care providers and PCN and clinical teams, and adapting to various environments, is crucial to success. Integral to the organization, this role offers complexity and diversity in supporting excellency and efficiency within the PCN.

**Scope of Work**

**Typical Day-Day Duties**:

- Supporting daily clinic operations, on-site, as the first point of contact in the clinic
- Providing reception, answering telephones, receiving faxes and greeting patients and clients
- Booking and maintaining clinicians’ client and patient appointment calendars as well as supporting the coordination of internal team meetings
- Efficiently utilizing multiple booking platforms: Jane App, MOIS EMR and Outlook
- Optimizing patient and clinician time by scheduling client and patient appointments efficiently
- Protecting patient's rights by maintaining the confidentiality of personal information
- Participating as a member of the clerical team by identifying issues of concern and proposing ideas and solutions where appropriate. Assists in maintaining administrative procedure manuals, supporting the Change Team with the development of workflows and other special projects
- Data-entry, patient and provider communications
- Providing the highest standard of patient care in a high-volume environment with numerous competing priorities
- Working collaboratively in team environments with other medical professionals, including Family Physicians, Nurse Practitioners, administrators, and interdisciplinary clinicians

**Duties specific to patient services**:

- Scheduling appointments using Jane App, MOIS EMR and Outlook
- Answering routine inquiries from staff, physicians, clients, families, and members of the public
- Determining from information received or observed behaviour whether a crisis/emergent situation exists and referring immediately to clinical staff if required
- Performing other duties as required

**Experience and skills**
- Grade 12 graduation, plus additional courses in Microsoft Office and at least 5 years’ experience in an administrative role.
- Experience working within medical clinics and proficiency with Electronic Medical Record systems is required
- Type at least 55 words per minute
- Proficient with Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
- Able to operate related office equipment, e.g., photocopier, facsimile
- Strong oral and written communication
- Adept in dealing with multiple tasks and priorities
- Ability to work as a member of a client-focused team.
- Tactful, courteous and respectful manner when dealing with public
- Ability to act with discretion and maintain confidentiality

**Other Contract Details**
- 30 - 37.5 hours per week
- Hourly rate $30 - $34 per hour
- Ability to work remotely, and from clinic locations located within Greater Victoria area
- A valid driver’s license and access to a vehicle is preferred

**Job Types**: Part-time, Fixed term contract

**Salary**: $30.00-$34.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Have you included a cover letter? Only submissions with cover letters will be reviewed.

**Experience**:

- Medical Office Assistant: 1 year (preferred)

Work Location: Hybrid remote in Victoria, BC V8V 4Y9

  • Medical Office Assistant

    4 weeks ago

    Victoria, Canada Allergy & Clinical Immunology Office - Dr. Amanda Jagdis Full time

    Actively seeking a Medical Office Assistant to join our specialist office! We are an Allergy and Clinical Immunology office serving adult and pediatric patients and located in Victoria. We have a lovely new office, great work flow set up and are looking for a motivated Medical Office Assistant to join this dynamic Allergy specialty practice. This is a great...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada Eagle Creek Medical Clinic Full time

    We are currently seeking a highly experienced, organized, and energetic Medical Office Assistant to join our team in supporting a maternity/family doctors' practice. The position is available for immediate commencement. Duties will include, but are not limited to: - Communicating with patients (including Answering your phone) - Scheduling patients -...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada Moss Rock Medical Full time

    We are a group of family physicians who are looking for a medical office assistant to join our team. Responsibilities include greeting and checking in patients, rooming and preparing patients to be seen by a physician, answering phones, booking appointments, completing requested tasks, managing faxing and scanning of documents and working as a team player....

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada HCCTEagle Creek Medical Clinic Full time

    We are currently seeking a highly experienced, organized, and energetic Medical Office Assistant to join our team in supporting a HCCT doctors' practice. The position is available for immediate commencement. Full time-**Richmond Clinic**(2020 Richmond Rd) -Monday-Friday (8:30-4:30pm) Duties will include, but are not limited to: - Communicating with...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada Dr Chris Galanos' Office Full time

    **Essential responsibilities include but are not limited to**: - Process telephone calls and messages and obtain brief medical history. - Room patient, obtain vitals, reason for seeking care, and targeted history using standardised in office forms. - Perform administrative tasks throughout the day. **Qualifications**: - Previous experience in a fast paced...

  • Physician's/medical Office Assistant

    2 weeks ago

    Victoria, Canada Dr Chris Galanos' Office Full time

    **Essential responsibilities include but are not limited to**: - Process telephone calls and messages, triage and obtain medical history. - Room patient, obtain vitals, reason for seeking care, and targeted medical history using standardised in office forms. - Assist the Physician with patient education pertaining to their ongoing health care. - Perform...

  • Medical Office Assistant

    2 weeks ago

    Victoria, British Columbia, Canada Eagle Creek Medical Clinic Full time

    We are currently seeking a highly experienced, organized, and energetic Medical Office Assistant to join our team in supporting a maternity/family doctors' practice. The position is available for immediate commencement.Duties will include, but are not limited to:Communicating with patients (including Answering your phone) Scheduling patients Reception Duties...

  • Medical Office Assistant

    4 weeks ago

    Victoria, Canada Fairfield Medical Treatment Centre Full time

    Busy medical office. MOA assistant, part-time, afternoon until early evenings three days a week with longer holiday relief hours in April. Lots of filing required. **Job Type**: Part-time Part-time hours: 12 - 20 per week **Salary**: $22.00-$24.00 per hour **Benefits**: - Casual dress - On-site parking Flexible Language Requirement: - French not...

  • Medical Office Assistant

    4 weeks ago

    Victoria, Canada Eagle Creek Medical Clinic Full time

    We are seeking an experienced, organized and energetic MOA to join In our team(High Complex Team) at our Clinic as soon as possible. Duties will include, but are not limited to: - Communicating with patients (including Answering your phone) - Scheduling patients - Reception Duties - Running exam room - General office duties, as required - private...

  • Medical Office Assistant

    2 weeks ago

    Victoria, British Columbia, Canada Eagle Creek Medical Clinic Full time

    We are seeking an experienced, organized and energetic MOA to join In our team(High Complex Team) at our Clinic as soon as possible.Duties will include, but are not limited to:Communicating with patients (including Answering your phone) Scheduling patients Reception Duties Running exam room General office duties, as required- private billings FaxTake...

  • Medical Office Assistant

    2 weeks ago

    Victoria, Canada Mount Douglas MEDICAL CLINIC Full time

    Mount Douglas Medical is looking to hire a part time MOA to join their team. This is a part time and permanent position following a 3 month period of probation. Hours of work are Mon and Tuesday 8.30 am -4.30pm. Duties include but are not limited to: Greeting patients at Reception desk Answering telephone calls, checking messages and responding in a...

  • Medical Office Assistant

    1 week ago

    Victoria, Canada Willows Pediatrics Full time

    Willows Pediatrics is seeking an experienced individual to join our team as a Medical Office Assistant! We have a dynamic pediatric office. We are looking for an experienced medical office assistant who has the leadership abilities to manage work-flow, patient interactions, and can anticipate and problem solve issues as they arise. **Salary to be...

  • Medical Office Assistant

    2 weeks ago

    Victoria, Canada Pacific Fertility Inc. Full time

    Pacific Centre for Reproductive Medicine (Pacific Fertility) is hiring a **Full-time Medical Office Assistant** for our Victoria office. **Primary Responsibilities**: - Appointment scheduling, including clinical visits, ultrasounds, lab tests, and procedures. - Obtaining vital signs, including height, weight and blood pressure - Assisting physicians with...

  • Medical Office Assistant

    2 weeks ago

    Victoria, British Columbia, Canada Willows Pediatrics Full time

    Willows Pediatrics is seeking an experienced individual to join our team as a Medical Office AssistantWe have a dynamic pediatric office. We are looking for an experienced medical office assistant who has the leadership abilities to manage work-flow, patient interactions, and can anticipate and problem solve issues as they arise.Salary to be determined based...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada PCRM - Pacific Centre for Reproductive Medicine Full time

    Pacific Fertility is hiring a **Full-time Medical Office Assistant** for our Victoria office. The purpose of this role is to act as a team player that identifies, fosters, and owns qualities that align with our mission, vision, and values to provide superior, personalized fertility care to our patients. We are looking for an enthusiastic and compassionate...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada Plastic Surgeon Full time

    Settle into your career. Seeking an **energetic, upbeat, flexible** and **adaptable** individual to assume the role of medical office assistant with a busy plastic surgeon in Victoria. You would be joining a team of: 1 full-time surgeon, with possible second surgeon being added to the team, 1 nurse, and 1 full-time assistant. The practice is composed of...

  • Medical Office Assistant

    3 weeks ago

    Victoria, Canada Plastic Surgeon Full time

    Great resume builder! Seeking an **energetic, upbeat, flexible** and **adaptable** individual to assume the role of medical office assistant with a busy plastic surgeon in Victoria. You would be joining a team of: 1 full-time surgeon, 1 nurse, and 1 full-time experienced assistant. Training is provided. The practice is composed of patients seeking both...

  • Medical Office Assistant

    1 week ago

    Victoria, Canada Plastic Surgeon Full time

    Great resume builder! Seeking an **energetic, upbeat, flexible** and **adaptable** individual to assume the role of medical office assistant with a busy plastic surgeon in Victoria. You would be joining a team of: 1 full-time surgeon, 1 nurse, and 1 full-time experienced assistant. Training is provided. The practice is composed of patients seeking both...

  • Medical Office Assistant

    4 weeks ago

    Victoria, Canada Dr Moccia and Dr Miliszewski Dermatology Full time

    **About us** We are a fast paced medical dermatology office Job Summary: **Duties**: - Greet and check-in patients, ensuring a positive and welcoming experience - Ensure exam rooms are ready for next patient and bring patients in to room - Schedule appointments and manage the office calendar - Answer phone calls, take messages, and direct inquiries to the...

  • Medical Office Assistant

    4 weeks ago

    Victoria, Canada Viewmont Family Medicine Full time

    We are looking for an enthusiastic medical office assistant to become a member of our small patient centred team. We need an engaged, people person to perform the duties of a medical office assistant for one of the doctors, and share the reception duties for the clinic. Overall duties include answering the phone, directing calls, booking appointments,...