Premium Server

3 months ago


Ottawa, Canada Levy Restaurants Full time

**We are looking for amazing staff to bring energy and great customer service skills to fans returning to TD Place Stadium.**

**We are looking for.**

**Premium Server for TD Place Stadium.**

**Essential Duties and Responsibilities**
- Maintain knowledge of the available food and beverage items as well as other products being sold in their Premium area.
- Ensure to be fully set up and ready to go prior to doors
- Take Food and Beverage orders directly from guests in a timely & friendly manner.
- Manage multiple guest bills and tabs, ensure orders are punched in correctly, payments are processed, and all orders are closed at the end of the event
- Able to upsell when possible
- Maintain health and safety standards in Premium work areas.
- Follow proper inventory management procedures when grabbing product during the shift
- Always exceed guest expectations.
- Establish rapport with guests
- Resolve customer complaints in a friendly and service-oriented manner.
- Complete proper closing out procedures including inventory, cleaning, and other tasks as assigned
- All other tasks as delegated

**What we are looking for**
- Previous Hospitality experience, or food and beverage experience is considered an asset
- Minimum of 1 year serving experience preferred
- Must be bondable, and pass an employer administered background check.
- Must be able to demonstrate mathematical skills
- Must possess a valid Smart Serve Certificate
- Must be able to multi-task
- Must be able to work in a fast pace environment
- Must be able to work flexible shifts including nights, weekends, and holidays.
- **Must be 18+**

**PERKS Why Join Us?**
- Because some jobs are boring and this one isn't
- You’ll be apart of some amazing once in a lifetime events
- Support your favorite teams and be apart of an awesome environment
- You'll make new friends and have fun at work.
- We believe in promoting from within. Learn new skills and have opportunities for advancement with talented mentors.
- We're growing, and we want you to come with us.
- Work with friends and join our referral program
- Discount off team merchandise
- Discount off meals while on shift
- Flexible schedule

**Job Types**: Part-time, Seasonal

Pay: $16.55 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Weekends as needed

**Experience**:

- Serving: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Application deadline: 2024-09-20


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