Overnight Shelter Support Staff
2 months ago
**Job Overview**
**Responsibilities**
- Supervise daily operations within the shelter, ensuring a safe and respectful environment for all residents.
- Assist residents with accessing services such as food, healthcare, and housing resources.
- Monitor resident behavior and enforce shelter policies to maintain order and safety.
- Provide emotional support and guidance to residents, fostering a sense of community.
- Conduct intake assessments for new residents to determine their needs and develop individualized support plans.
- Collaborate with local agencies and service providers to connect residents with additional resources.
- Maintain accurate records of resident interactions, incidents, and services provided.
- Participate in staff meetings and training sessions to enhance skills and knowledge related to shelter operations.
**Requirements**:
- Previous experience in a Shelter operations role is an asset
- Strong interpersonal skills with the ability to communicate effectively with diverse populations.
- Compassionate attitude towards individuals facing homelessness or crisis situations.
- Ability to handle conflict resolution calmly and professionally.
- Basic understanding of community resources available for individuals in need.
- Flexibility to work various shifts, including evenings and weekends as required by shelter operations.
- Commitment to maintaining confidentiality regarding resident information and privacy.
This position offers an opportunity to make a meaningful impact in the lives of individuals seeking support while working within a collaborative team environment.
**Job Types**: Full-time, Part-time
Pay: $20.00-$21.00 per hour
Expected hours: 22 - 44 per week
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
Flexible language requirement:
- French not required
Schedule:
- Night shift
**Experience**:
- Equivalent: 1 year (preferred)
Work Location: In person
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