Bilingual Group Benefits Administrator
4 days ago
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
**About the role**
We’re looking for a Bilingual Group Benefits Administrator to join our growing team
Working within our Group Benefits team in our Toronto Office you will provide prompt, courteous and effective client service to individual Group Benefits Plan participants. You will address clients’ insurance requirements, using established procedures in a fast-paced computerized environment.
**What you’ll do here**:
- Provide accurate, professional, quality Customer Service to clients groups
- Meet or exceed all call answer rate and service level KPIs, and deliver timely Administration Services
- Contribute to the successful retention of current clients and attract new groups in the marketplace through accountability and ownership of client relationship and service
- Actively contribute to a high performing and engaged Group Benefits team in a respectful team environment
- Handling written and verbal client inquiries regarding Group Insurance coverage and policies; communicating benefits and providing information on eligibility and coverage options
- Processing transactions and monthly reconciliation for insured
- Liaising with Clients, Providers and Insurance Carriers ensuring inquiries/complaints are handled accordingly
- ** What you bring to the table**:
- Excellent verbal and written communication skills in English and French
- Critical thinker with high attention to detail and accuracy
- Great team player who can also work independently
- Solid sense of initiative and urgency and have a desire to take on more responsibility
- Dedicated and organized, with demonstrated accountability and reliability in the quality and timeliness of work.
- Proven ability to multitask
- Effective prioritization and follow up with the ability to meet deadlines under pressure
- Good analytical, mathematical and problem-solving skills
- 3-5 years’ customer service experience
- Accident/Sickness license is not necessary but will be required within 6 months of employment
- Insurance industry and Contact Centre experience would be an asset
- Bilingualism (FR/EN) is required.
- ** Here are a few reasons why others have joined our team**:
- An award-winning, inspiring workplace that supports its people and recognizes great work
- Stimulating, challenging projects and development opportunities to help you grow your skills and career
- A comprehensive financial rewards program that recognizes your success
- An extensive, flexible benefits package
- An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
- A $350 annual wellness account that promotes an active lifestyle
- ** Flexible Work Arrangements**
We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific
-
Bilingual Group Benefits Representatives
3 months ago
Toronto, Canada Intact Full timeNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...
-
Account Manager
7 months ago
Toronto, Canada Gallagher Benefits Services (Canada) Group Inc Full timePoised for aggressive growth, there has never been a better time to be part of the Gallagher team. There is a difference at Gallagher. That difference is our people, who are fueled by teamwork, responsiveness**,** and doing the right thing simply because it is the right thing. For talented individuals driven to excel, Arthur J. Gallagher & Co. is an exciting...
-
Account Manager
6 days ago
Toronto, Canada Gallagher Benefits Services (Canada) Group Inc Full timePoised for aggressive growth, there has never been a better time to be part of the Gallagher team. There is a difference at Gallagher. That difference is our people, who are fueled by teamwork, responsiveness**,** and doing the right thing simply because it is the right thing. For talented individuals driven to excel, Arthur J. Gallagher & Co. is an exciting...
-
Career Opportunities in Bilingual Finance
4 days ago
Toronto, Ontario, Canada Bilingual Source Full timeBilingual Finance Career OpportunitiesWe are seeking a bilingual professional to kickstart their career in the financial sector with top-tier companies specializing in mortgage, investments, and insurance.Industry Innovation and GrowthWork with financial leaders embracing digital transformation and modern financial solutions. Our clients value diversity and...
-
Group Benefits Administration Associate
7 months ago
Toronto, Canada Beneplan Inc. Full time**You will NOT be considered for this role, if you do not meet BOTH of the above criteria.** **JOB BRIEF** The Group Benefits Administration Associate is responsible for maintaining and updating all administrative documents, changes and support pertaining to client group benefit plans. Reporting to the Gp Benefits Administration Manger, the incumbent is...
-
Group Benefits Administration Associate
6 hours ago
Toronto, Canada Beneplan Inc. Full time**You will NOT be considered for this role, if you do not meet BOTH of the above criteria.** **JOB BRIEF** The Group Benefits Administration Associate is responsible for maintaining and updating all administrative documents, changes and support pertaining to client group benefit plans. Reporting to the Gp Benefits Administration Manger, the incumbent is...
-
Employee Benefits Specialist
6 days ago
Toronto, Ontario, Canada Healthcare Collaborative Benefits Full timeAbout the RoleWe are seeking a skilled Employee Benefits Specialist to join our team at Healthcare Collaborative Benefits. In this role, you will be responsible for facilitating relationships between not-for-profit healthcare organizations and service providers.As an Employee Benefits Specialist, you will work closely with participants to implement and...
-
Toronto, Ontario, Canada Bilingual Source Full timeAre you a skilled sales professional with a passion for building relationships and driving growth? Bilingual Source is seeking an experienced Bilingual Sales Territory Manager to join our team. In this role, you will be responsible for managing sales activities for specific assigned territories across Canada.The ideal candidate will have a strong background...
-
Bilingual Content Manager, Group Benefits Marketing
6 months ago
Toronto, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Group Retirement Specialist
6 days ago
Toronto, Canada PACE Consulting Benefits & Pensions Ltd. Full time**_If you’re looking to take the next step in growing your career in Group Retirement, we want to hear from you!_** **What will I do?** As a **_Group Retirement Specialist_**,** you’ll be responsible for the day-to-day client administration as well as providing a broad range of support to the GRS department. The GRS Specialist plays a leading role in...
-
Administrator, Pension
7 months ago
Toronto, Canada Aecon Group Full time**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...
-
Junior Benefits Administrator
6 hours ago
Toronto, Canada Manion Wilkins & Associates Full timeWe’re Manion, a Canadian third party administrator of group benefits. We provide solutions to streamline the benefits process for large carriers and small businesses. Our work makes it possible for more Canadians to live healthy lives. We are looking for an individual with benefits administration experience to join our growing team in our Group Benefits...
-
Junior Benefits Administrator
7 months ago
Toronto, Canada Manion Wilkins & Associates Full time**WHO ARE WE?** We’re Manion, a Canadian firm that provides third party benefits administration, payments, and consulting services. Providing solutions to streamline the administration of an organization’s pensions and health benefits, they know how to deliver the highest value. Manion leads the way in web-based plan access and administration, making it...
-
Group Benefits Specialist
7 months ago
Toronto, Canada ONTARIO REAL ESTATE ASSOCIATION Full time**OREA’s Mission**: At OREA, it is our goal to keep the dream of home ownership alive in Ontario. That’s why we have made it our mission to help almost 100,000 REALTORS® in Ontario succeed in building stronger communities. We deliver on that mission by providing services that assist our members in their day-to-day business practices, like Standard...
-
Bilingual Payroll Administrator
7 months ago
Toronto, Canada Lifemark Health Group Full time**Bilingual Payroll Administrator - Full Time** ** *Must be fluent in French** - Reporting to the Payroll Supervisor, you will assist the team in providing support for 5000+ team members across Canada by implementing best practices and processes. You will be part of a collaborative Payroll, Finance and HR team that are passionate about providing a positive...
-
Bilingual French Travel Consultant, Groups and
7 months ago
Toronto, Canada Sunwing Vacations Group Full time**About Us**: **The Opportunity**: **What You’ll Do**: - Be responsible for maintaining an average group level of 25 wedding groups (average 30-50 passengers), with the expectation to provide individualized customer service to each guest and understand their specific needs within the group. - Be responsible for maintaining a positive and trustworthy...
-
Buyer for American Travel Groups
1 week ago
Toronto, Canada Jonview Canada Full time**VALUES**: **WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our partners. **WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity, and recognizing the value of creating a fun working environment. **WE GO BEYOND** our obligations to our...
-
Benefits Administrator
7 months ago
Toronto, Canada Manion Wilkins & Associates Full time**WHO ARE WE?** We’re Manion, a Canadian firm that provides third party benefits administration, payments, and consulting services. Providing solutions to streamline the administration of an organization’s pensions and health benefits, they know how to deliver the highest value. Manion leads the way in web-based plan access and administration, making it...
-
Bilingual Supervisor, Group Operations Team
5 hours ago
Toronto, Canada Jonview Canada Full timeJonview brings Canada to the World - What can we bring to your career? - Competitive benefits and compensation - A fun youthful and supportive work environment - **Remote work available**: - Travel Benefits - Highly valued experience with Canadian Tourism practices, products, and promotions Jonview Canada is Canada’s leading receptive operator, providing...
-
Bilingual Group Life Claims Analyst
7 months ago
Toronto, Canada iA Groupe financier iA Financial Group Full time**_Department:_**_ Life & Critical Illness Claims _**_Type of Work:_**_ Telework _**_Status: _**_Permanent _**_Location:_**_ Can be based anywhere in Canada (Quebec, Montreal, Toronto, Vancouver) _**_Desired Start Date:_**_ As soon as possible_ Do you want to play an essential role in the success of our company? The Group Life & Critical Illness Claims...