Employment Resource Advisor

3 weeks ago


Terrace, Canada Northwest Training Ltd. Full time

**Employment Resource Advisor**

Full Time (35 hours per week)

**About the Position**:
The Employment Resource Advisor plays a critical role in orienting and assisting all clients in the WorkBC Centre resource hub. The Terrace WorkBC Centre strives to create a welcoming, accessible, informative, inclusive and culturally appropriate environment that supports and assists individuals to prepare for, secure, and maintain sustainable employment. As such, the Employment Resource Advisor plays a vital role in ensuring clients are welcomed and have their individual needs met
- Qualification Experience and Abilities:

- Proficient use of social media and MS Office & use specialized software to process client information
- Ability to problem solve common computer and office equipment problems.
- Ability to search the web and other sources for job opportunities
- Assists clients with job search and job start activities
- Provide support(s) for clients registering for self serve services
- Comfortable working with individuals with complex barriers and a broad range of cultural backgrounds
- Provide excellent customer service and possess the ability to resolve issues both in person and in a virtual service delivery system.
- Possess patience, tact, flexibility and the ability to build rapport with clients
- Must have clean criminal background check
- Experience working in a social service environment is an asset

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: One location



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