Director, Governance and Controls

2 months ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You’ll Be Doing

You’ll join our Business Controls team reporting to the Senior Director, Governance and Controls Management. As a Director, you’ll work on an exciting team that leads various business control functions, establishing risk framework, risk detection, measurement and mitigation across all channels, segments, product and functional groups. You’ll lead a consulting team in the overall mandate of Business Controls by supporting the management of material, and systemic and emerging operational risks. You’ll manage relationships and contribute to the operational risk strategy of the Personal Lending and Insurance portfolio.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview_

How You’ll Succeed
- Relationship Management - Act as a key relationship manager and be a key contributor to the operational risk strategy. Utilize high developed interpersonal and presentation skills to influence senior stakeholders in situations that require cooperation and/or consensus. Ensure senior management is kept apprised of material and emerging business risks by developing and recommending appropriate risk mitigation strategies. Provide proactive support to the assigned businesses throughout the various control processes such as Internal Audits, development of Operational Risk Profiles, Incident management. Develop and deliver regular risk and control reporting to senior management.
- Risk Advisor - Provide operational risk advice including proactive risk/control deficiency identification and ongoing review of control process/procedures. Continuously improve the efficiency and effectiveness of the control environment and key control processes. Lead, manage and monitor various processes including control framework activities, Risk and Control Self-Assessment (RSA/CSA), and Change Initiative Risk Assessment (CIRA). Identify and assess the results of control testing/failures to determine the nature, extent and impact of the operational risk.
- People Management - Provide leadership and effective management of direct reports to influence employee commitment to the organization and their team by setting appropriate context when assigning work, building team & individual capabilities, managing performance with fair and accurate feedback and creating a positive work environment. Provide leadership and contribute to the success of the broader Business Controls team.

Who You Are
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard
- You can demonstrate a minimum of 5 years in a senior risk, compliance or audit function within the financial services industry with extensive knowledge and experience in risk management principles, practices, policies and procedures including audit and business controls. You have a strong understanding of products and processes within Unsecured Lending and Insurance.
- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
- You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for



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