Spa Concierge

2 months ago

Toronto, Canada NEW YOU Cosmetic Centers Full time

**Join Our Team at New You Cosmetic Centres**

Are you ready to be part of a dynamic team that provides top-of-the-line services to our valued clients? Do you crave excitement, thrive on challenges, and have a passion for making a name for yourself? If you answered yes, then we invite you to consider a career at New You Cosmetic Centres

New You Cosmetic Centres is the undeniable leader in the Medical Aesthetics industry, with a chain of cutting-edge medical spas located throughout Ontario. We're on a mission to change the industry, and we're looking for individuals who are not just interested in a job, but who are ready to embark on an exciting journey with us.

**What We're Looking For**:

- Have two or more years of recent experience in a clinical, aesthetic, surgical, or medical spa environment (required).
- Bring customer service and retail experience to the table (required).
- Demonstrate the ability to work independently and as part of a team, with excellent multitasking and organizational skills.
- Possess problem-solving abilities and a genuine passion for the industry.
- Excel in phone etiquette.
- Love to engage with clients and potential clients online, especially on Instagram.

**Your Responsibilities**:
As a Medical Clinic Administrator/Spa Concierge at New You, you'll play a crucial role in creating a remarkable experience for our clients. Here's what you'll be doing:

- Answering and screening phone calls, scheduling appointments, and managing clinical team schedules.
- Ensuring daily communication of essential information to the team and management.
- Providing a professional and friendly experience for clients over the phone, online, and on Instagram.
- Managing client check-ins and check-outs, including billing.
- Becoming knowledgeable about all our spa services and retail products, and assisting with scheduling follow-up visits.
- Preparing client intake and consent forms and accurately entering client information into our database.
- Maintaining precise scheduling in our booking software, conducting follow-up calls, and confirming appointments.
- Assisting with troubleshooting office equipment and technologies.
- Preparing daily financial reports and bank deposits.
- Effectively managing inventory.
- Handling clinic opening and closing procedures.
- Promoting clinic services and products.
- Performing various clerical duties as requested by the Clinic Manager.

At New You Cosmetic Centres, we're more than a workplace; we're a community dedicated to providing the best services in the industry. If you're passionate about what you do and excited to join a team that's changing the game, we encourage you to apply

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

Work Location: In person

Application deadline: 2024-02-20
Expected start date: 2024-02-25

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