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Manager, Quick Service

4 weeks ago

Rosser, Canada True North Sports + Entertainment Full time

**True North Sports + Entertainment is looking for a dedicated and passionate leader to join our team.**

As part of the Hospitality team, the **Manager, Quick Service, BCT **will operate under the Director, Quick Service and be a key player at Burton Cummings Theatre as a leader of quick service operations. This leadership role requires a creative and insightful approach to problem-solving, excellent communication skills, and a strong commitment to providing a positive work environment for team members and exceptional guest experiences.

**What to be excited for in this role**:

- ** Leadership**: Support the Director in cultivating a high standard of quick service operations.
- ** Event Execution**: Ensure flawless execution of event operations, focusing on efficiency and guest experience.
- ** Team Coordination**: Lead and develop the casual quick service team, ensuring adherence to systems and fostering a culture of positivity and excellence.
- ** Operational Management**:Assist in overseeing quick service operations, including inventory, procurement, vendor relations, team scheduling, and maintaining standards of cleanliness and compliance.
- ** Guest Engagement**: Build relationships with guests to understand their needs and enhance their experience.
- ** Analysis**: Support the analysis of operational data to inform improvements and manage the quick service budget, balancing profitability with exceptional guest experiences.

**What we need from you**:

- 3+ years of food service leadership experience in a fast-paced, high-volume hospitality environment.
- Understanding of food safety and liquor standards, along with relevant certifications.
- Ability to be adaptive and proactive in problem-solving.
- Available to work events, including evenings, weekends, and holidays.
- Strong leadership skills, with experience in building high-performance teams that focus on positivity and collaboration.
- Proficiency in inventory management, staffing, point of sale systems.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and be adept at learning and adapting to new technologies and software as required.
- Excellent communication skills, both written and oral. Must be able to communicate effectively with dynamic personalities and stakeholders at all levels, and have a customer-focused, positive attitude.
- Demonstrated ability managing and prioritizing multiple projects and competing deadlines; ability to take direction and is self-motivated.
- The highest level of personal and professional integrity and ethics.
- Strong multitasking skills, and ability to navigate competing demands and managing multiple priorities.
- A natural inclination towards hospitality; an innate sense of empathy, a genuine desire to help others, and a knack for making individuals feel welcome.
- A deep-seated passion for serving people.
- Exceptional ability to work collaboratively, demonstrating reliability, adaptability, and a natural inclination towards positive team dynamics.
- Valid class five driver’s license and access to vehicle (as duties may require to be conducted at other venues).

**Why you should join us.**

We are True North At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees’ personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

**We are Venues | We are People | We are Community**

**WE ARE TRUE NORTH**
- Closing date: _**_Thursday, December_**_ 19, 2024_