Outlet Manager

3 weeks ago

Halifax, Canada THE BARRINGTON HOTEL Full time

**OUTLET MANAGER**
**THE BARRINGTON HOTEL**
SAME GREAT LOCATION, SAME GREAT PEOPLE, SAME GREAT SERVICE

SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

**Basic Purpose**:
**Major responsibilities and duties**:

- Direct, supervise and develop the outlet team members; monitor compliance with all F&B policies, standards & procedures.
- Maintain effective employee relations; conduct regular team meetings focusing on hotel goals.
- Recruit, train, and evaluate all employees to ensure a high standard of service.
- Manage staffing levels ensuring that service, operational needs, & financial objectives are met.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Develop and execute corporate and in-house promotions as related to Food & Beverage.
- Assist in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Operate all department equipment as necessary and reports malfunction.
- Achieve budget forecasts, revenue and profit goals.
- Ensure food and beverage cost controls are in place and followed.
- Maximize productivity through proper budgeting, scheduling and cost control.
- Ensure that all restaurant associates have obtained legislated training.
- Ensure month-end procedures are completed, including inventories, costing and analysis.
- Program and maintain point of sale system.
- Able to understand the changing needs and expectations of the team, and how to exceed them.
- Celebrate and foster decisions that result in successes as well as failures.
- Communicate areas that need attention to staff and follows up to verify understanding.
- Coordinate as requied, cleaning program in all F&B areas, identifying trends and making recommendation for improvements.
- Ensure superior cleanliness and quality for the outlets.
- Other related duties as assigned

**Skills, Knowledge and Abilities Required**:

- Demonstrate strong leadership, team building and interpersonal skills.
- Proven track record in revenue growth, promotions and training.
- Excellent customer and employee relations skills;
- Previous budget and forecasting experience.
- Experience in POS system programming is a strong asset.
- ProServe/Serve Safe certification

**Working Conditions**:

- On the operational floor, work involves standing, walking, bending and lifting
- Evening, weekend and holiday working hours are required.

**Preferred Education & Qualifications**:

- High school diploma or GED; 5 years’ experience in the food and beverage, culinary, or related professional area. OR
- Certificate/diploma in Hospitality Management; minimum of 2-3 years’ experience as a manager in a high volume food and beverage operation.

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

Application question(s):

- What are your annual salary expectations?

**Experience**:

- Food & Beverage management: 2 years (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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