Current jobs related to Clinical Associate Program Manager - Quebec City - Bayshore HealthCare

  • Clinical Research Associate

    4 months ago

    Quebec City, Canada Worldwide Clinical Trials Full time

    **Requisition Number** **7247** **Employment Type***: **Regular** Who we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications - from discovery to reality. Anchored in our company’s...

  • Clinical Operational Asst

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Clinical Operational Asst** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient...

  • Sample Management Specialist I

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Sample Management Specialist I** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the...

  • Bilingual Clinical Research Associate

    4 months ago

    Quebec City, Canada Parexel Full time

    Everything we do has the potential to impact patient lives, and our Clinical Research Associates (CRAs) take their work seriously, demonstrate empathy, and act with heart. They also perform with urgency, navigating our streamlined clinical operating model to drive effectiveness, reduce handoffs and increase employee, client and site satisfaction. As a CRA...

  • Sample Management Specialist I

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Sample Management Specialist I** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help...

  • Ep Project Manager Ii

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Project Manager II** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the...

  • Assoc Clinical Specialist

    3 months ago

    Quebec City, Canada Medtronic Full time

    In your role, you will be asked to provide clinical support to patients with diabetes for the east part of the province of Quebec. The patient is the center of everything we do at Medtronic. Your professional association must enable you to make insulin adjustment to patients. Some traveling and overnight are involved below 30% of the time. Communication will...

  • Ep Project Manager Ii

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Project Manager II** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our...

  • Ep Project Manager Ii

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Project Manager II** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our...

  • Project Specialist

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Project Specialist** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our...

  • Dir, Project Delivery

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Director, Project Delivery** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the...

  • Assoc Clinical Specialist Ent

    4 months ago

    Quebec City, Canada Medtronic Full time

    **Careers that Change Lives** The primary objective of the Associate Account Manager (AAM) role is to expand the sales of Medtronic products and to convert competitive products in a manner that complies with company policy and Medtronic's strategic direction. The AAM provides support and takes direction from the Account Manager for sales related activities,...

  • Physician

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Physician - Contractor - Canada** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the...

  • Clinical Specialist, Diabetes

    3 weeks ago

    Quebec City, Canada Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Support the diabetes clinical development and education, and customer education programs...

  • Physician

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Physician - Contractor - Canada** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help...

  • Tech Workforce Planner

    4 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Tech Workforce Planner** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to...

  • Mgr, Bioanalysis

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Manager, Bioanalysis** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to...

  • Patient Recruiter I

    3 months ago

    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Patient Recruiter I** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to...

  • Clinical Data Manager I

    5 months ago

    Quebec City, Canada Alimentiv Full time

    Responsible for the execution and adaptation of clinical data management plans and processes for collection, management, reporting and analysis of data on behalf of project teams and sponsors. Collaborate with multi-functional project teams and functional specialists to identify, modify, maintain, test, and review project databases, data, and related...

  • Clinical Operations Leader

    3 months ago

    Quebec City, Canada Parexel Full time

    **Clinical Operations Leader / Clinical Trial Manager** team members at Parexel average close to 10 years with the company and we are expanding our team. **We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada.** As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of...

Clinical Associate Program Manager

4 months ago

Quebec City, Canada Bayshore HealthCare Full time

**ABOUT THE ROLE**:
Reporting to the Program Manager, the Associate Program Manager is responsible for undertaking the management, planning, and implementation of specific programs/portfolio within a Patient Support Program. Additional responsibilities include education and training of new team members, process development and improvement across Canada, and ensuring team performance by reviewing weekly and monthly KPI targets. Acts as the main contact for all escalations on the team and provides timely resolutions and responses to operational inquiries.

**A DAY IN THE LIFE**:

- Ensure that the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc. is operating successfully.
- Ensure all team members are educated on the program, and all performance standards for the team are met or exceeded.
- Ensure all regional operational occurrences associated with the program are communicated to the Program Manager.
- Ensure workload measures meet performance targets and recommend changes if they do not meet targets.
- Ensure KPI’s are within performance expectations.
- Ensure hiring and orientation processes are sufficient to support program needs.
- Facilitates recruitment, orientation, evaluation and retention of staff.
- Make recommendations for changes in operations and assist in the execution of these changes.
- Responsible for ensuring staff follow Pharmacovigilance guidelines and reporting requirements
- Responsible for assisting in manufacturer audits as needed
- Helps with the upkeep of program work instructions and SOPs
- Point of escalation for team members
- Collaborate with all internal departments who deliver program related services
- Conducts Quality Audits to assure accuracy of workflows and client-specific processes.
- Ensure quality of clinical records and CRM are maintained.
- Attends internal and external meetings with the client
- Assistance with billing and forecasting
- Ensure hiring and orientation processes are sufficient to support program needs
- Complete and/or assistance in annual evaluations
- Assist and co-lead weekly client meetings (agenda, meeting minutes, resolutions)
- Helps organize and lead team meetings
- Must be able to identify and report AE’s to health Canada, Med Info and enter into source system and third party systems

Job Qualification
- Bilingual in French and English is an asset for this role
- Pharmaceutical program experience strongly recommended
- Responsible for coaching and ongoing evaluation of team members
- Assists with program quality improvement initiatives
- Strong combination of project management, performance analytics, client management, case management and people skills
- Canadian public and private reimbursement navigation experience and advocacy experience, within a patient program environment, ideally with drugs for chronic diseases.
- Familiarity with the Special Authorization process for both public and private insurance
- Strong organizational and project management skills with implementation
- Strong computer and software skills: Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings.
- Ease with working independently and making decisions using sound judgment, and meeting deadlines. - Proven customer relationship and/or account management skills with direct client interaction
- Positive attitude and motivational drive for conflict and resolution
- Strong strategic thinking and problem-solving skills
- Excellent written and verbal communication skills in English and French
- Familiarity with PIPEDA and how it applies in a confidential patient environment.
- College or University degree
- Travelling may be required

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single
- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
- Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and applicable Provincial Human Rights Codes._