Operations Manager

1 month ago

Montroyal, Canada A&B Crystal Collection Full time

Job Title: Operations Manager

Location: Montreal, Quebec

Company Overview:
Established in 2014, A&B Crystal Collection has become a leader in E-commerce, personalized gifts and 3D modeling across Canada and the United States. We offer a Career-growth and lots of learning opportunities for aspiring minds

Job Summary:
**Responsibilities**:

- Develop and implement operational strategies to improve productivity, reduce costs, and optimize overall efficiency in the 3D crystal engraving process.
- Establish and monitor key performance indicators (KPIs) to track operational performance, identify areas for improvement, and drive corrective actions.
- Manage and supervise a team of production and photobooth personnel, machines operators and 3rd party partners, providing guidance, training, and performance evaluations.
- Collaborate with the sales and marketing teams to develop production schedules and ensure on-time delivery of orders.
- Monitor inventory levels, forecast demand, and implement inventory control measures to maintain optimal stock levels while minimizing waste.
- Implement and enforce quality control procedures to ensure consistent product standards and customer satisfaction.
- Optimize overall equipment efficiencies by working with equipment suppliers and maintenance partners.
- Participate in cross functional projects.

Qualifications:

- Minimum of 5 years experience in operations management.
- Bilingual
- Bachelor's degree in operations management, or a related field (or equivalent work experience).
- Proven experience as an Operations Manager or similar role in a manufacturing or production environment.
- Excellent leadership and team management skills with the ability to motivate and inspire a diverse workforce.
- Demonstrated problem-solving and decision-making abilities with a data-driven approach.
- Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient knowledge if tools like Google tools or microsoft excel.
- Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams.
- Strong attention to detail and a commitment to delivering high-quality products.
- Laser engraving machines knowledge is an advantage.

Note: This job description is intended to convey information essential to understanding the scope of the Operations Manager position. It is not intended to be an exhaustive list of qualifications, responsibilities, and skills required.

—-----------------------------------------------------------------------------------------------------------------
- Titre du poste : Directeur des opérations

Lieu de travail : Montréal, Québec

Aperçu de l'entreprise:
Établi en 2014, A&B Crystal Collection est devenu un chef de file dans le commerce électronique, les cadeaux personnalisés et la modélisation 3D à travers le Canada et les États-Unis. Nous offrons une croissance de carrière et de nombreuses opportunités d'apprentissage.

Résumé du poste:
Responsabilités:

- Élaborer et mettre en œuvre des stratégies opérationnelles visant à améliorer la productivité, à réduire les coûts et à optimiser l'efficacité globale du processus de gravure en 3D.
- Établir et surveiller des indicateurs de performance clés (KPI) pour suivre les performances opérationnelles, identifier les domaines à améliorer et prendre des mesures correctives.
- Gérer et superviser une équipe de personnel de production et de photobooth, d'opérateurs de machines et de partenaires tiers, en fournissant des conseils, des formations et des évaluations de performance.
- Collaborer avec les équipes de vente et de marketing pour élaborer les calendriers de production et assurer la livraison des commandes dans les délais impartis.
- Contrôler les niveaux de stock, prévoir la demande et mettre en œuvre des mesures de contrôle des stocks afin de maintenir des niveaux de stock optimaux tout en minimisant les déchets.
- Mettre en œuvre et appliquer des procédures de contrôle de la qualité afin de garantir des normes de produits cohérentes et la satisfaction des clients.
- Optimiser l'efficacité globale de l'équipement en travaillant avec les fournisseurs d'équipement et les partenaires de maintenance.
- Participer à des projets interfonctionnels.

Qualifications:

- Minimum de 5 ans d'expérience en gestion des opérations.
- Bilingue
- Baccalauréat en gestion des opérations ou dans un domaine connexe (ou expérience professionnelle équivalente).
- Expérience confirmée en tant que gestionnaire des opérations ou dans un rôle similaire dans un environnement de fabrication ou de production.
- Excellentes compétences en matière de leadership et de gestion d'équipe, avec la capacité de motiver et d'inspirer une main-d'œuvre diversifiée.
- Aptitude avérée à résoudre des problèmes et à prendre des décisions en s'appuyant sur des données.
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