Field Service Scheduler

7 months ago


Cambridge, Canada TRH Services Full time

**Key Responsibilities**:

- **Appointment Scheduling**: Organize and schedule service appointments for medical equipment inspections, maintenance, and repairs based on customer requests and technologist availability.
- **Customer Coordination**: Liaise with customers to confirm appointment times, providing all necessary information regarding their service visits.
- **Technologist Communication**: Assign work orders to technologists, supply them with detailed job information, and ensure they complete service tasks on time.
- **Record Maintenance**: Keep accurate and up-to-date records of service schedules, including customer details, appointment specifics, and technologist assignments.
- **Progress Monitoring**: Track the progress of technologists and address any scheduling conflicts or delays as they occur.
- **Customer Support**: Handle customer inquiries and promptly resolve any scheduling-related issues in a professional manner.
- **Team Collaboration**: Work with other team members to enhance scheduling processes and improve overall departmental efficiency.
- **Administrative Support**: Assist with additional administrative tasks as necessary to support the service department’s operations.

**Requirements**:

- **Educational Background**: High school diploma or equivalent.
- **Experience**: Previous experience in scheduling, dispatching, or customer service roles, ideally within the medical field or a related industry.
- **Technical Knowledge**: Familiarity with medical equipment and related machinery is a plus.
- **Organizational Skills**: Strong organizational abilities and meticulous attention to detail, capable of managing multiple tasks simultaneously.
- **Communication Skills**: Excellent verbal and written communication skills, with the capacity to interact professionally with both customers and team members.
- **Work Ethic**: Ability to work independently and collaboratively in a fast-paced environment, with flexibility to adapt to changing priorities and schedules.
- **Customer Service Commitment**: Dedication to delivering exceptional customer service and effectively resolving customer issues.
- **Growth Mindset**: Willingness to learn, grow within the company, and take on additional responsibilities as needed.

Join our team at TRH Services and contribute to our mission of providing top-notch service to our clients by ensuring that our technologists are where they need to be, when they need to be there. Your role as a Field Service Scheduler is pivotal to our success and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: $21.00-$25.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Work Location: In person



  • Cambridge, Canada On-Time Human Resources Full time

    **Field Service Technician** **Position Summary**: As a Field Service Technician, you will be responsible for performing a variety of field service tasks, including removing, installing, and dismantling pumps at customer sites. Your main responsibilities will involve troubleshooting and diagnosing mechanical issues on-site, collaborating closely with team...


  • Cambridge, Canada The Battery Shop Ltd Full time

    _Based in Cambridge, Ontario, The Battery Shop is a family-owned and operated company on an aggressive growth path. Since 1979, TBS has been servicing the needs of customers in Southwestern Ontario, providing specialized industrial battery and charger devices expertise. At The Battery Shop, we believe that hard work, honesty and integrity is the foundation...


  • Cambridge, Canada Amico Infrastructures Full time

    Amico is a diversified and dynamic, Canadian owned and operated construction company. Our dedicated and professional team provides paving, road building, infrastructure, general contracting, design build and engineering services for civil and construction industry customers. Here at Amico we believe in partnering for productivity, leading through...


  • Cambridge, Canada Amico Infrastructures Full time

    Amico is a diversified and dynamic, Canadian owned and operated construction company. Our dedicated and professional team provides paving, road building, infrastructure, general contracting, design build and engineering services for civil and construction industry customers. Here at Amico we believe in partnering for productivity, leading through...

  • Scheduler

    7 months ago


    Cambridge, Canada Dana Incorporated Full time

    Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...


  • Cambridge, Canada Mazak Corporation Canada Full time

    Mazak is the global leader in the design and manufacture of highly productive CNC machine tools and automation systems, including turning centers, vertical and horizontal machining centers, Multi-Tasking solutions, 5-axis machining centers and PALLETECH manufacturing systems. Committed to innovative product development, advanced manufacturing technologies...


  • Cambridge, Canada Moneris Solutions Full time

    **Moneris Field Technicians will be provided with a company vehicle to perform role duties.**_ The future of payments is evolving and we're leading the way at Moneris. As Canada's #1 payment processor, we're boldly re-imagining commerce. Together, we deliver world-class solutions and experiences to enable all businesses to thrive, and our teams are at the...


  • Cambridge, Canada Engage Automation Inc. Full time

    **Job Title: Field Service Technician** **About Engage**: - Engage Automation Inc is a control systems integration company providing manufacturers with custom programming and design services as well as turn-key installations. With years of specialization in PLC-controlled processes, our company excels within the food and beverage, material handling, and...

  • Scheduler

    3 days ago


    Cambridge, Canada Aecon Group Full time

    **Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...


  • Cambridge, Canada BWX Technologies Full time

    BWXT Canada Ltd. is a world leader in design, engineering, manufacture, construction and service of nuclear power generation equipment. As a supplier of innovative, high-quality nuclear components and services we cater to a worldwide customer base. We take great pride in supplying highly engineered solutions that allow our customers to compete within the...


  • Cambridge, Canada Moventas Flender Corporation Full time

    **Field Service Technician** **Company Description**: Moventas, a Flender owned company, has 40 plus years of experience in wind turbine gearbox manufacturing. Our mission is to provide innovative drive train solutions to improve wind power competitiveness. We are now hiring a full-time talented Field Service / Shop Technician to join our team based out of...


  • Cambridge, Canada Moventas Flender Corporation Full time

    **Field Service Technician** **Company Description**: Moventas, a Flender owned company, has 40 plus years of experience in wind turbine gearbox manufacturing. Our mission is to provide innovative drive train solutions to improve wind power competitiveness. We are now hiring a full-time talented Field Service / Shop Technician to join our team based out of...


  • Cambridge, Canada Region of Waterloo Full time

    **Job Req ID**:1100**Department**:PHPPSV - OperationsScheduler, Paramedic Services **Job Number**:1100**Job Type**: Casual - **Location**: 1001 Erb's Road, Waterloo, ON and 120 Maple Grove Road, Cambridge, ON - **Number of Positions**:2 - **Department**: Paramedic Services - **Division**: Public Health and Paramedic Services - **Hours of Work**: Up to 24...


  • Cambridge, Canada Region of Waterloo Full time

    Scheduler, Paramedic Services **Job Number**:1908 **Job Type**: Casual **Location**: 120 Maple Grove Road, Cambridge, ON / 1001 Erb's Road, Waterloo, ON**Number of Positions**:1 **Department**: Paramedic Services **Division**: Public Health and Paramedic Services **Union**: CUPE 1883 based **Grade**: CUPE 1883 Grade 005 **Salary Range**: $28.21 - $31.92...


  • Cambridge, Canada Mazak Corporation Canada Full time

    Mazak is the global leader in the design and manufacture of highly productive CNC machine tools and automation systems, including turning centers, vertical and horizontal machining centers, Multi-Tasking solutions, 5-axis machining centers and PALLETECH manufacturing systems. Committed to innovative product development, advanced manufacturing technologies...


  • Cambridge, Canada BWX Technologies Full time

    BWXT Canada Ltd. is a world leader in design, engineering, manufacture, construction and service of nuclear power generation equipment. As a supplier of innovative, high-quality nuclear components and services we cater to a worldwide customer base. We take great pride in supplying highly engineered solutions that allow our customers to compete within the...

  • Service Technician

    14 hours ago


    Cambridge, Canada Brandt Full time

    Brandt is currently seeking a Field Service Technician for our **Cambridge, ON** location. This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments. Duties & Responsibilities - Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and...

  • Production Scheduler

    2 weeks ago


    Cambridge, Canada Sunrise Farms Full time

    Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the...

  • Scheduling Clerk

    7 months ago


    Cambridge, Canada New World Friction Corp. Full time

    Work Term: Permanent - Work Language: English - Hours: 45 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset - or equivalent experience **Tasks**: - Monitor movement of supplies and materials between departments - Perform routine clerical duties -...

  • Foreman - Field

    7 months ago


    Cambridge, Canada Brandt Full time

    Brandt Tractor Ltd is currently seeking a Field Foreman reporting to our Cambridge Construction & Forestry location. The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Cambridge Construction & Forestry Service Department, advising and making...