Customs Release Specialist

2 months ago

Montréal, Canada Axxess International Inc Full time

Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges

At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team

Are you interested? We are looking for our next **Customs Release Specialist **to join our **Customs** department in Montreal or Lacolle.

**You will enjoy many benefits such as**:

- The possibility of telecommuting 2 days a week
- Group insurance
- RRSP with employer contribution
- An Employee Assistance Program
- 7 personal days in addition to the annual vacation
- Training provided by Axxess

**Your main tasks will be to**:

- Open files, enter data and clear files under his/her responsibility.
- Identify missing information and documents and communicate with the appropriate parties (customers, shipping lines, other Axxess departments).
- Make payment requests for Terminal & Handling fees payable to forwarders/shipping lines.
- Prepare local deliveries if applicable and validate loads according to customer.
- Problem solve, in collaboration with supervisor, Import Specialist, Release Specialist and Consulting colleagues.
- Ensure proper document management in the various files.
- Verify files and ensure that the right amounts are declared, the right items, in the right currencies, etc.
- Follow up files with warehouses and carriers, according to ETAs.
- Proactively follow up with customers and carriers according to level of responsibility.
- Teamwork with various departments.

**What we are looking for**:

- You are bilingual in French and English in order to be able to communicate with your future colleagues and clients based throughout Canada and the world.
- High school diploma
- 2 years of experience or more in customs
- CCS, CTCS certification
- High knowledge of Canadian customs release process.
- Knowledge of Imanet system, Excel and Microsoft Office.
- The use of the masculine gender in this job offer is only intended to lighten the text._
- Axxess International values the diversity of the people it hires and serves. For the company, diversity means fostering a work environment where individual differences are recognized, appreciated, respected and valued in order to develop the full potential and build on the talents and strengths of each individual. _

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- customs brokerage: 2 years (preferred)

**Language**:

- French (required)

Work Location: Hybrid remote in Montréal, QC H3G 2W6

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