Operations Manager
19 hours ago
**About Us**:
AlarmTek Smart Security is a family-owned, locally grown business that has been servicing and protecting homes and businesses throughout Western Canada for the past 20 years. We know how good it feels when you're a part of something bigger than yourself. At AlarmTek, protecting families and keeping them safe is our priority. We offer some of the smartest home security technology available today, ensuring our customers feel secure at all times. As we continue to grow and expand across the country at a rapid pace, we are looking for innovative and passionate individuals to join our team.
**Key Responsibilities**:
- Manage and supervise the operations team, providing guidance and support to ensure optimal performance.
- Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Coordinate with other departments to ensure seamless integration of operations with sales, customer service, and technical support.
- Oversee inventory management, procurement, and logistics to ensure timely and cost-effective delivery of products and services.
- Ensure compliance with industry regulations and company standards.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Prepare and present operational reports to senior management.
**Qualifications**:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience as an Operations Manager or in a similar role within the security industry.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficient in using operational software and tools.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
**Why Alarmtek**:
At Alarmtek Smart Security, we believe in fostering a culture of innovation, collaboration, and continuous improvement. Here are a few reasons why you should consider joining our team:
- **Innovative Technology**: We are at the forefront of the security industry, utilizing the latest technology to provide top-notch security solutions.
- **Growth Opportunities**: We offer ample opportunities for professional development and career advancement.
- **Supportive Environment**: Our team is dedicated to supporting each other and working together to achieve our goals.
- **Customer-Centric Approach**: We prioritize our customers' needs and strive to exceed their expectations with every interaction.
Ability to commute/relocate:
- Saskatoon, SK S7K 2C3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Operations management: 4 years (required)
Work Location: In person
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