Bilingual Telephone Survey Interviewer
7 months ago
**If you are looking to join our growing, dynamic team of interviewing staff - look no further**
At **Telepoll Market Research Inc.**, we are an industry leader in the market research and data collection field, looking to enlist professional, energetic, committed outbound **Bilingual Telephone Interviewers** to conduct market research & customer satisfaction surveys in French and English (no sales involved at all).
**We offer**:
- A comfortable & bright working environment, friendly staff, on-site training, flexible schedule, opportunities for advancement
**Requirements**:
**-Excellent French and English language skills - Reading and Speaking**
- Strong comprehension and verbal communication skills
- Excellent phone etiquette and comfort speaking over the telephone
- Ability to follow script, asking consumers and business professionals a pre-determined series of questions on a variety of topics
- Basic typing skills and comfort using a computer
- Attention to detail and ability to accurately input response during live telephone interviews
- Reliable, punctual and able to take direction in English
**Current shift availability is for weekday evenings and weekends. Interviewers should be available to work at least 4 shifts per week. Must be able to start at 5pm weekdays and 12pm on a weekend; have flexibility to start at 2pm weekdays for early shift assignment when needed. **Earlier/day hours are sometimes possible on weekdays, however earlier/day shifts are dependent on specific projects and when they become available.
**Evening times, MON - FRI: 2-10pm (early shift) & 5-10pm or 11:30pm**
**Weekend times, SAT: 12-6pm or 12-8pm**
**Location**: closest major intersection is Leslie Street & York Mills Road in North York/Toronto **(this work position is in-person at the office, NOT remote)**
Position starting rates: $17.00/hr (Bilingual French rate); $16.55/hr (English rate)
**Job Types**: Part-time, Permanent
Pay: From $17.00 per hour
Expected hours: 20 - 30 per week
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- North York, ON M3B 2T5: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call centre/Customer service/Market research: 1 year (preferred)
**Language**:
- French (speak, read, write) (required)
- English (speak, read, write) (required)
Work Location: In person
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