Bilingual Debt Counsellor
2 days ago
Are you a motivated individual? If so, then bring your expertise to Total Credit Recovery We need talented, passionate professionals who are motivated to succeed **You will be required **to work at our Toronto office at 225 Yorkland Blvd, North York, Ontario and will be compensated $22.00 per hour.**
**THE IDEAL CANDIDATE**
- Thrives in the art of communication whether it be written or verbal
- Enjoys navigating through challenges by providing innovative solutions
- Is a great negotiator
- Is bilingual (Fluent in both English & French)
- Is able to work independently and within a team to achieve performance goals Is detail oriented and can ensure adherence to regulatory requirements
- Thrives in a fast-paced environment
- Is legally able to work in Canada and successfully pass a criminal background check
**WHAT THE ROLE ENTAILS?**
Your role is primarily to contact consumers via the telephone to arrange payments for past due accounts in an engaging and professional manner. When speaking to customers you will:
- Propose solutions to address financial objectives such as debt management
- Research and evaluate consumer’s financial status, credit and ability to repay the loan
- Follow regulations and guidelines as per provincial, federal legislation and client specific directives
- Professionally and respectfully negotiate with customers and explore money sources to determine best possible arrangement
- Complete credit and loan information
- Cleary and concisely document the details of each call
- Counsel customers on credit consequences
- Request statements on delinquent accounts and forward irreconcilable accounts for legal action
- Review and update credit and loan files
**WHAT’s IN IT FOR YOU?**
- Competitive salary
- Paid training
- Commission, contests and bonus plans
- Vacation within the first year
- Great benefits including medical, dental and optical plans
- Friendly and fun work environment
- Opportunities for advancement
**About us**:
Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 400 employees in 4 offices across Canada.
**Job Type**: Fixed term contract
Contract length: 3 months
**Salary**: $22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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