Hearing Aid Manufacturing Technician

3 weeks ago

Kitchener, Canada Demant Canada Full time

**Purpose of the Position**:
To comply with the Company’s high standards of production excellence in assembling and repairing earmolds and power molds proficiently in order to ensure customer satisfaction. To assemble, cut, grind and sand, finalize, troubleshoot/test, and repair earmolds and power molds.

**Major Duties and Accountabilities**:
**Responsible for satisfactorily performing the following**

**Mold Assembly**:

- Prepare the shell for assembly.
- Precise drilling of sound hole / venting
- Installation of mounting components
- Application of serial number marking
- Lacquering / Finishing of shell surface
- Refer to relevant Work Instructions specified in QMS for more details and guidelines.

**Common**:

- Work to achieve the objectives/targets specified by the Sr. Supervisor.
- Maintain a clean, safe and productive working environment.
- Update the proper work center and information of the order in the system (Navision).
- Report any non-conformity observed on the equipment, PC, Software, tools, and documents that are used in preforming the above assignments.
- Participate in team initiatives or projects
- Assist other technicians as required to accommodate for changes in volume, work flow and/or staffing levels.
- Provide guidance and training to each other when required in order to ensure all technicians are competent in the various areas of production and product knowledge.
- Prepare and maintain records and/or reports as required by the Sr Supervisor.
- Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service.
- Adhere to all Human Resources policies and procedures.
- Conduct basic equipment maintenance as necessary.

In addition, this position will perform such tasks related to the production process as directed by the Vice President - Operations that may not be listed above.

**Qualifications**:
To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Education and Related Experience**:
A high school diploma or equivalent is required.

Excellent manual dexterity and hand-eye coordination are necessary.

Must be detail oriented

Uses various common hand and power tools and precision instruments as required.

Dependability to work assigned shifts to ensure full coverage. Overtime is occasionally worked in order to meet the demands and deadlines associated with the position.

**Problem Solving/Judgment and Decision Making**:
Works on production assignments that are semi-repetitive and routine in nature. Procedures are clearly defined and straightforward. Routinely follows established processes and procedures. Occasionally consults with Team Lead for assistance with any technical issues that may arise.

**Supervision Received**:
Primary reporting relationship is typically to Team Lead Technician.

Assignments are performed under general supervision, normally receiving instructions on routine work and new assignments.

**Supervision Exercised**:
Has no supervisory responsibilities but may provide guidance and training to less experienced employees in the department or functional area.

**Internal and External Contacts**:
Routinely interacts with other team members of the Production team and Operational Supervisors. General interaction with the Vice President - Operations

**Health & Safety - Personal Protective Equipment**:
Protective equipment may be required or recommended based upon the area of focus or task.
- Mandatory equipment: Safety Glasses
- Optional/Recommended equipment: Dust Mask, gloves, Hearing protection

**Risk factors within the position include but may not be limited to the following;**
- Air spray, cement contact, dust/particle, machine work (drilling, sanding, grinding)
- Liquid lacquer, alcohol spill

**Disclaimer Note**:
This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities or requirements. This job description is to be used as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the responsibilities for the performance of this job. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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