Business Systems Analyst

3 months ago

London, Canada City of London Full time

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website.

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**Title**:Business Systems Analyst (Client Support)**:

- Job Close Date: Sep 25, 2024**File Number**:

- 1580

**Employee Group**:

- Local 101

**Service Area**:

- Enterprise Supports

**Division**:

- Information Technology Services

**Job Type**:

- Full-Time Temporary (up to 1 year)

**# of Openings**:
1

**Summary of Duties**:
**Work Performed**:

- Responsible for Business Process Reviews leading to recommendations for process change including new or improved business systems. Upon approval, responsible for implementing cost effective solutions using hardware, software, staff and other resources.
- Analyzes problems and develops methods to improve the effectiveness of business systems and equipment through effective programming using appropriate languages and development tools, and recommending support utilities and/or purchased solutions required to support such systems.
- Recommends to and liaises with supervisor, non-Technology Services managers and external vendors as required with respect to personnel, systems and hardware adjustments required to implement and maintain effective systems.
- Instructs and advises Project Team members on matters related to assignments, depending on specific technical skills required may have role of Project Leader.
- Participates in Departmental and outside agency priority reviews, project scheduling, and makes recommendations regarding automation and long term planning.
- Evaluates the ongoing effectiveness of systems in meeting their intended objectives, recommending improvements in both systems and methods within Technology Services and user Departments.
- Assists with plans, schedules and coordination of requests for business systems and/or equipment to ensure the effective and efficient selection, installation, implementation and ongoing use of the same. Responsible for Project Management for assigned projects.

**.**:

- Introduces new ideas towards the development of work plans.
- Performs research, evaluation, review and assessment of hardware and/or software products and recommends changes.
- Responsible for training (including course material development reflecting changing technology, general class room instruction and formal presentations to internal and external personnel) and instruction of both Technology Services and non-Technology Services management and staff.
- Maintains a current knowledge of business technology, through continuous formal and self-learning programs.
- Installs or assists with installation of equipment, software and/or components and develops complex technical coding requirements for special projects, training courses and research projects.
- Access to, and/or maintains passwords and User rights to selected areas of Corporate systems as assigned by management ensuring confidentiality of information accessed through use of such passwords.
- Performs related duties as assigned.

**Qualifications**:
Three year Community College Business Information Systems Diploma

**Experience**:
Three years related experience

**Specialized Training & Licenses**:
**Skills and abilities in the following areas are necessary**:
Valid Driver's License - Class G
lndustry designations and/or courses on specific products may be required.

**Compensation & Other Information**:
$58,649 - $85,218 (Level 14)
This posting is for one (1) temporary full-time up to 1 year position.
Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m.
Work Arrangement: Majority remote. Subject to change in accordance with business requirements.
NOTE: Applicants may be required to complete a job related test.

**Police Record Check**:
**As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

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