Claims Analyst

1 month ago

Ottawa, Canada Marsh Full time

**What can you expect?**

The Claims Analyst will join our team of colleagues in our dynamic E&O Claims department.

**What is in it for you?**
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration and valued partnership with the business.
- Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Additionally, access to the IDEA community

**We will Count on you to**:

- Review and assess new claims to determine coverage and take appropriate action
- Retain and instruct lawyers/adjusters when required
- Receive and review reports from service providers
- Determine liability, value of claim, service provider fees and sets reserves accordingly
- Coordinate and control progress of files including liaison with lawyers, adjusters, insurers and insureds
- Prepare and maintain reports and correspondence pertinent to ongoing operation
- Liaise with underwriting department with respect to claims
- Respond to brokers/insureds/insurers inquiries
- Report to insurers on large claims and presents files at semi-annual insurers meetings
- Prepare for and attends settlement conferences and mediations
- Conduct internal audits
- Prepare and deliver presentations to insureds and brokers as well as “in-house” presentations/seminars
- May be required to write loss control bulletins and claims procedures discussion papers
- May be required to participate in loss control seminars and company events
- Travel may be required
- Perform other related duties as required

**What you Need to Have**:

- Two to four years work experience and/or educational background in: legal, insurance, accounting, financial, economics, mathematics field
- Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions
- Exceptional customer service skills in order to build and maintain relationships with internal and external clients
- Service oriented professional with a positive attitude and a strong desire to succeed
- Demonstrated interpersonal skills to effectively function in a team environment
- High attention to detail
- Excellent oral and written communication skills
- Strong analytical abilities
- Sound judgment
- Strong decision making, organizational and negotiation skills
- Ability to work both independently and as part of a team
- Strong computer skills in MS Office

**What Makes You Stand Out?**
- Bilingualism is an asset

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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