Claims Analyst

1 week ago


Ottawa, Ontario, Canada Marsh Full time

What can you expect?
The Claims Analyst will join our team of colleagues in our dynamic E&O Claims department.

What is in it for you?

  • A company with a strong Brand and strong results to match
  • Culture of internal mobility, collaboration and valued partnership with the business.
  • Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Additionally, access to the IDEA community

We will Count on you to:

  • Review and assess new claims to determine coverage and take appropriate action
  • Retain and instruct lawyers/adjusters when required
  • Receive and review reports from service providers
  • Determine liability, value of claim, service provider fees and sets reserves accordingly
  • Coordinate and control progress of files including liaison with lawyers, adjusters, insurers and insureds
  • Prepare and maintain reports and correspondence pertinent to ongoing operation
  • Liaise with underwriting department with respect to claims
  • Respond to brokers/insureds/insurers inquiries
  • Report to insurers on large claims and presents files at semiannual insurers meetings
  • Prepare for and attends settlement conferences and mediations
  • Conduct internal audits
  • Prepare and deliver presentations to insureds and brokers as well as "inhouse" presentations/seminars
  • May be required to write loss control bulletins and claims procedures discussion papers
  • May be required to participate in loss control seminars and company events
  • Travel may be required
  • Perform other related duties as required

What you Need to Have:

  • Two to four years work experience and/or educational background in: legal, insurance, accounting, financial, economics, mathematics field
  • Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions
  • Exceptional customer service skills in order to build and maintain relationships with internal and external clients
  • Service oriented professional with a positive attitude and a strong desire to succeed
  • Demonstrated interpersonal skills to effectively function in a team environment
  • High attention to detail
  • Excellent oral and written communication skills
  • Strong analytical abilities
  • Sound judgment
  • Strong decision making, organizational and negotiation skills
  • Ability to work both independently and as part of a team
  • Strong computer skills in MS Office

What Makes You Stand Out?

  • Bilingualism is an asset
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.


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