Operations Specialist

4 months ago

Saint John, Canada Kent Line Agency Full time

**Operations Specialist**

Kent Line Ltd is a well-established Canadian based agency that provides customers with Marine Transportation Service solutions tailored to meet the specific needs of their clients. We provide agency & warehousing services to a wide range of customers in Atlantic Canada. Kent Line has been a proud member of the Irving Group of Companies for more than 75 years. We value people and teamwork, and we seek and develop and promote the very best talent.

**The Key Focus** of the role is to provide excellent customer service while working with a small team whose focus is on all marine operations, and administrative functions associated with individual vessel calls to assigned port of operations.

**Key Responsibilities**:

- Drive a safety-first culture.
- Identify and implement process improvement.
- Coordinate with marine vessels to ensure that all pre-arrival information is received.
- Work closely with customers and vendors to ensure that all marine operations run smoothly.
- Foster an environment of continuous improvement.
- Assist with billing procedures, follow-up, and completion of requests
- Exercise high quality vendor service management and cost control

**Qualifications**:

- University Degree or equivalency
- Excellent organizational, communication, and presentation skills
- Ability to balance multiple priorities in a challenging, fast-paced environment.
- Willingness to work flexible hours, which includes evenings, weekends and other as required.
- Previous experience in the marine agency field would be considered an asset.

**What we Offer**:

- Competitive wages
- Quarterly bonus
- Registered retirement savings plan with company match
- Health, dental, vision and prescription benefits
- Life insurance
- Disability benefits
- Maternity leave top-up program
- Paid vacation
- Paid sick time
- Fitness reimbursement program
- Paid training
- Employee recognition program
- Company discounts
- Excellent training programs
- Modern facility and equipment

To learn more about our products and services, click here.
- Kent Line is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._

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