Case Manager

3 weeks ago

Toronto, Canada Reconnect Community Health Services Full time

**Positions Available**: 3

**Position Type**: Full-Time Contract

**Location**: Toronto, ON

**Union**: Yes

**Hours of Work**: 37.5

**Annual Rate**:$51,141.35 - $63,570.56

**Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.

Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.

We are very excited to offer the opportunity for Case Manager to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further

**About Us**:
Reconnect Community Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centered care in our sector.

As a Case Manager, you will provide collaborative, team-based and client-driven services to clients with complex mental illness and geriatric issues. The role provides a full range of collaborative, team-based and client-driven services to clients of the Psycho-Geriatric Multi-Disciplinary Team.

**What You'll Do**:
You will be entrusted with a wide range of responsibilities, including:

- Initiates services to senior aged clients at the point of intake to ensure that proper assessment and initial service response occurs;
- Works with Older Adults and understands aging specific complexities that include, but are not limited to, Physical Health, Cognitive impairment and Mental Health;
- Develops clinically sound case treatment plans, using appropriate assessment tools, that are specific to the needs of clients and the objectives of the program in question;
- Collaborates with other appropriate service systems, organizations and individuals to ensure that services are well co-ordinated and meet a high standard of quality care and/or supervision;
- Identifies problems and possible solutions for resource use, and collaborates for service improvement;
- Provides support and education to family/friends/caregivers of clients or prospective clients.

**What We're Looking For**:

- Completion of relevant post-secondary education (e.g. Geriatric Healthcare, Social Work and Social Services);
- In depth experience and knowledge of geriatric issues;
- In-depth knowledge of mental illness issues, the mental health system and other concepts related to the effects of serious mental illness;
- 3-5 years work experience in a geriatric health setting.
- Excellent verbal and written communications skills;
- Demonstrated case management and referral skills; and ability to effectively link clients to supportive services;
- Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;
- Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
- Fluency in a second language is a strong asset and preferred;
- Valid Driver’s license and access to a personal vehicle is required.

**Working Conditions**:

- Criminal background check;
- Must be willing to work flexible hours including weekends, evenings and statutory holidays as required;
- Must be willing to participate in an on-call rotation, if required.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

**Application Process**:

- **We thank all applicants for their interest, however, only those selected for an interview will be contacted.**_

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $51,141.35-$63,570.56 per year

**Experience**:

- Direct service delivery to adults with mental illness: 3 years (preferred)
- Harm reduction approach: 3 years (preferred)
- Supporting clients with substance issues: 3 years (preferred)
- Building referral relationships: 3 years (preferred)

Licence/Certification:

- Driver's license and access to a personal vehicle (preferred)

Work Location: In person

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